Find hotels near Renaissance Shopping Mall, Willemstad from ₩98,625

"The young lady who checked us in was amazing and very kind and helpful. I did not get her name but she had short blond hair. She was great. There were also several other employees who went the extra mile to make us feel welcome. Chunalies greeted us with a warm smile and graciousness from our first encounter until we left. She exemplified excellent customer service and a few others should follow her lead . She was very engaging and made sure we had whatever we requested! Rachel at the bar beside the pool was nice as well. Jayden was helpful as well. Kendrick started off ok but as the days wore on we seemed to be more of a nuisance to him as opposed to valued customers. He has to do better! Raja at the omelet station was nice and helpful every encounter. Georgia who worked the buffet was nice, so was the other young lady with the reddish hair . I did not get her name unfortunately. The manager at the buffet a young lady was very accommodating and ensured that we had everything we need. Her name may have been Shawntell. On the other hand Kristy who worked the buffet either two or three nights seemed less than concerned about our needs. In fact she continued to walk pass us pretty much ignoring our requests for drinks. Her customer service skills were abysmal at best. I’m not sure of how the culture is but we are used to being served drinks during our meal. At a minimum water should have been offered Even that was too much for her. She seemed to be annoyed that we were there."

"The pool was enjoyable, limited seating around the main pool. We didn’t realize until the last day that there is a silent pool with seating to the side of the 2nd building. Bars were all amazing, no issue getting drinks. 24/7 soda, juice, water, ice available. Snack bar with hotdogs, burgers, fries, chicken nuggets, ice cream open most of the day. Buffet was actually good for resort food. Major thing is you have to make dining reservations for specialty dining at 8am the day before if you want options, otherwise you might not get one. Staff was okay, nothing super friendly but felt safe around them. Beach was nice. "

"Everything is nearby. Clean room. Buffet breakfast is exquisite. Smoothie bar was a plus. The surrounding restaurants are superb. No complaints. Walking distance to everything even to place biseu, lemon beach etc"

"The property is on a Central location which was plus but very noisy with Club Cascada which is very busy makes it not very comfortable with the noise and business. Restaurants on property very busy as well. Room was clean but toilet was broken, water marks on bathroom counter. Bed comfortable which was a plus. Little encounter with staff. Ate off property for meals"

"Precioso el hotel. Sin embargo, es importante saber que es probable que no te puedas meter a la playa porque es un poco movida a diferencia de otras en Curazao."

"We had a wonderful stay at the Ritz Village. The location was excellent and made it easy to get around the city. The staff were friendly, welcoming, and always helpful throughout our visit. Overall, it was a great experience and we would happily stay there again"

"Good "

"La habitación es grande y tiene cocina. La ubicación es excelente y cerca de lugares muy bonitos para caminar y comer. El hotel es viejo y le falta mucho mantenimiento. Las paredes sucias, muebles viejos, colchón muy viejo y cedido, utensilios de cocina viejos y sucios. Una lástima porque el hotel tiene mucho potencial. Desayuno simple pero rico."

"The service was slow especially at the bar and ordering food"