Find Hotels with Free Parking in Richmond

"Elevator wasn't working the entire weekend."

"Shower only had ice cold water so couldn’t use it. Unfortunate. "

"Hotel feels a little dated in need of a refresh. Liked the choice of pillows "

"They charged extra for car parking and even washroom in our bedroom was not functioning properly I asked receptionist to sorted but no action made. Moreover I asked for water they said we don’t provide buy from cafe. Poor service would never recommend this place to anyone."

"Great restaurant and bar at the chop"

"Great! Waffles are fun to make"

"We found the truck traffic/loading docks of the Costco across the street disturbed our sleep."

"East to get the airport shuttle which was very convenient. Breakfast was adequate, nice to have fresh fruit and could have fresh waffles if you wanted. Staff very pleasant. "

"I booked two rooms they were ridiculously distanced from each other. I tried to get information on the rooms before arriving and no one seemed to have any answers, i would have changed rooms had i known. Check in took a very long time despite doing the online check in and again there was little property knowledge to answer questions. It was frustrating and lowered our experience. There were three people checking people in at the front desk, all three seemed to be in training because only one person was overseeing the checkins and therefore spread very thinly because all staff greatly depended on her assistance. The online pictures of the 2 bedroom hotel room was very different than the real version. The food in the restaurant was average. The restaurant servers were good. I don’t know if this was normal for this hotel or just a training period for staff. The hotel is very broken up in different sections with long corridors. There needs to be a clearer floor plan with distict names for each section showing the proximity to amenities. I wouldn't book again unless i was attending an event that took place in the hotel again. On arrival the staff had no knowledge of where the event was to be held and said i would need to ask the morning of the event. For people with limited mobility it made the entire 3 days very challenging. Both toilets in the 2 bedroom suite could barely flush. After hearing an abundance of sirens we realized this hotel is right by the hospital. Great view."