Riviera Maya Golf Club Tours

I was very satisfied

First I'll say this hotel would not have been my first choice. We decided to stay here because our married friends had already booked their stay and it was more convenient for us since we planned on vacationing together. Pros: Check in process was quick and we arrived early and our accommodations were already ready so we were able to go straight to our room. Room was a decent size and we had a beautiful view. Prices for the adult only cabanas ranged from $80 - $30 USD which is very reasonable. Cons: Shower mat for the tub had mold, Ironing board was broken but replaced and air conditioning system wasn't cooling enough though we set it to the lowest temperature. Resort had several specialty restaurants that were impossible to get a reservation for. We downloaded the Oasis App because it would allow for a quicker and easier reservation process however when trying to make a reservation everything was booked. This forced us to seek dinner off the resort which made our trip alil more costly but not regrettable. The "included" restaurants were also very packed to the point that we had to wait on line to be seated (I've never experienced this before). Our friends were doing a timeshare presentation and according to them their room was terrible. They were staying on the other side of the resort. We were on the Sens side and told them to inquire about being put on our side and they were told all the rooms were booked. Both rooms on either side of ours was vacant the entire trip.

Hotel is old and it has not been renovated in years. Rooms are also old and not renovated. bathrooms were also old and no water pressure. Food wasn't so good and the all inclusive drinks were cheap shelf alcohol and not premium drinks. All they served for drinks in the pool bars were simple drinks like margarita, vodka cranberry.. simple drinks. No expresso martini, dirty martini, Manhattan martinis. Nothing premium. If you wanted premium drinks you had to get it from the cocktail bar near the check in counter inside. and you had to pay for each of the drinks you order at the bar. Overall the all inclusive was terrible and the age of the hotel and rooms was poor. Not happy and will not return to this hotel.