"I have used this hotel for multiple business stays. I have noticed some items that have prompted me to decrease of my overall rating from giving a 5 star.
The parking was nearly impossible. Almost all of the vehicles were utility vehicles that weren’t even working on the hotel! They were working elsewhere!
Some of the staff were incredibly rude about the choices that were being made at the breakfast bar. They would make comments to each other about what items the guests picked, which isn’t any of their business. They have also decreased a lot of their available choices and some of the food quality itself has really gone down. Burned food or instant
The room this time was questionable as the door not touch the ground and had over an inch gap allowing all kinds of bugs and pests to be able to enter! I found several beetles and spiders in the room from them entering into this gap of the door! Did not feel very secure with that.
I also found various stains amongst the carpet, wall, bathroom counter and window curtains that were almost resembling blood/snot.
I was lastly concerned with the refrigerator and microwave that were in the room. The microwave looked like it had cleaning residue left and I didn’t feel comfortable using it and the refrigerator wasn’t cooling and if the items that needed refrigerated properly. I had to keep my food and medicine cold and the food was barely cool when it should have been a lot colder, had to throw it away because it stunk from rot."
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