"My boyfriend and I stay at this property semi frequently when we stay in Spokane because it's in a great location for downtown activities, and it's pretty decent for the price. However, our stays always vary on how good they are, and I wish this property was more consistent.
This trip, I was fairly disappointed with the cleanliness of the room. The shower had several loose, what looked like cat hairs, in it. There were squished bugs around the sliding glass door to the balcony, there was a McDonald's condiment topper stuck on the balcony, the balcony floor was sticky, and I found one of those weevils that turn into clothes moths.
They were also fairly stingy on items in the room. We had exactly two of every towel type, only half a roll of toilet paper, one plastic cup, etc. For our two nights stay we had to ask for more towels, toilet paper, and cups.
The room itself was also mediocre for paying for a balcony upgrade. I felt like the rest of the room was smaller just to have a small balcony. Also, the bathroom door was set to automatically shut, and I had to rig a system with hangers to keep the door open as I hate a hot shower in a small bathroom. The AC was fairly loud, but I was just glad it was working so well as we have been in a room before where the AC barely worked at this property.
I will say that the employees were extremely nice and friendly.
I am sure we will stay here again, just as stated earlier, I wish this property was a more consistently great stay."
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