록키 산맥 아파트식 호텔

“Excellent location and friendly staff. The room that I booked was not what I was given at check in”

“The check-in process was extremely frustrating from start to finish. Before our arrival, I received an email and text message with a code to retrieve our room keys from a lockbox. Unfortunately, the information I was sent was not intended for us. We unknowingly entered a room that appeared to already be occupied, which was both embarrassing and concerning. When I returned to the front desk to explain what had happened, the gentleman working there was rude and made me feel as though the mistake...

“I was very disappointed with my stay. The biggest issue was that the door to my room would not properly latch shut. On multiple occasions it appeared closed but would swing open on its own, which made me feel extremely unsafe. I reported it to the front desk, and although I was told maintenance would fix it while I was out, I still spent much of the night worried about my safety and even had to block the door with a chair to feel secure enough to sleep. The cleanliness of the room was also...

“So good”

“Always clean and comfortable.”

“Perfect location”

“I loved the property. It was clean and had everything we needed.”

“Room was clean but beds are extremely uncomfortable. No soap in the bathroom to wash our hands”