We had a very bad experience. The noise from street are so loud and it quiet down til midnight, there is restaurant under our window. The curtain isn’t blackout at all, light from street get into room and Change room color when waking up. There isn’t elevator. There are like 10 steps to go over and the staff isn’t ready to help. The bed is next to fridge which makes sound at night. The air conditioner makes squeaky sound too. We feel the coolness after a few hours turning it on. The most annoying is that there is vibration sound at the door. I didn’t figure it out exactly what it was. It vibrates every minute or so . My kid was woken up bumpy the sound and thinking there may be someone at the door, scary. They provided phone number for time out side 10-6 pm . I tried both of them , no one pick up and they never explain to me what that sound was. The room is definitely on the much smaller side than I expected, no hair conditioner, bath was ok , the water sometime hot and and sometimes cold. Oh my, it was quite adventure living through the two nights there.