Dear Mr Ian,Thank you for choosing our NH Collection Palazzo Cinquecento and for sharing your feedback with us. We have gladly taken all your comments into consideration for quality matters.We are delighted to inform you that we are fortunate to have different room categories located in different angles which enables us to personalize our guests' needs. We would be more than happy to assist you with the room selection for you in a possible future stay with us. Feel more than welcome to contact our Guest Relations team.

Dear Gaudy,Thank you for sharing your experience with us. We sincerely apologize for any disappointment caused by the discrepancy between your expectations and the room provided. We understand that our website may not feature photos of all 177 of our beautiful rooms, and we regret any inconvenience this may have caused.Please rest assured that our team is dedicated to providing exceptional service and accommodating our guests' needs to the best of our ability. Your feedback has been shared with our management team, and we are committed to addressing any areas for improvement.Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Giusi Gabriella AntenucciGuest Relations

Dear Olga,your review paints a picture of an exceptional stay at NH Collection Palazzo Cinquecento. The staff, including Federico, Alexandro, and Nice, went above and beyond to ensure your anniversary celebration was unforgettable. Their friendliness and helpfulness greatly contributed to your positive experience.The hotel's location, just a 2-minute walk from Termini station, made it incredibly convenient for exploring Rome without relying heavily on public transportation or taxis. Additionally, you appreciated the option to stroll through the cobblestone streets without the hassle of luggage, adding to the charm of your visit.The cleanliness and tranquil atmosphere of the hotel provided a peaceful retreat from the bustling city. This, combined with the outstanding service at the restaurant and the hotel's ability to secure a table for you at a fully booked restaurant, further enhanced your stay.Despite facing challenges like a transportation strike during your departure, the hotel staff ensured a smooth transition by arranging alternative transportation for you, demonstrating their commitment to guest satisfaction.Overall, your review highlights the exceptional service, convenient location, cleanliness, and problem-solving abilities of the hotel staff, making it a memorable stay. Your expressed intention to return speaks volumes about the quality of your experience.We wish you an amazing evening and we thank you very much!

Dear Mr. Rohit,It was a great pleasure to make your stay and your daughter’s birthday more than memorable!With hindsight, reading this review, we would have done even more because there is no greater satisfaction of reading how small, but not obvious, gestures.We look forward to seeing you soon and feel free to contact us privately to tell us the reasons for your trip.It will be an honor to surprise you again!Thank you and have a nice day.

Dear Mirela,Thank you so much for taking the time to share your experience with us! We are thrilled that you found the service of our NH Collection Palazzo Cinquecento so professional and that you enjoyed your breakfast. We look forward to making you feel at home again during your next stay!Giusi Gabriella Antenucci

Dear Crina, Thank you for letting us know your opinion about your latest experience in NH Collection Palazzo Cinquecento, all the considerations of our guests are fundamental for us, only this way we can offer the best to each guest. We are very sorry for the unfavorable score of our entire structure, our staff and our services carefully studied. We look forward to seeing you soon and I’m sure you’ll only get the best of us. Best Regards, Giusi Gabriella Antenucci - Guest Relation

Dear Mr Paul,Thank you so much for sharing your experience at our hotel. We are delighted to read that you found our hotel beautiful and exceeded your expectations. Our priority is to provide impeccable service and we are pleased that you enjoyed the perfect organization, beautiful rooms and all the little attentions we offer to our guests.We are particularly proud of our staff and are happy that they made your stay so special. The kindness and the ability to provide immediate solutions to every request are the qualities that we try to instill in our team, and we are happy that you have experienced it. We will certainly pass on your thanks to Daniele, who had the opportunity to solve your emergency in an extraordinary way.Thank you again for your kind support and for recommending us. We hope to welcome you back soon at our beautiful hotel.Best regards,Tahesin Shaikh - Guest Relations

Dear Jane,We thank You for choosing our NH Collection Palazzo Cinquecento for Your recent stay in Rome and also for taking the time to share previous your experience with us. We value all our guests’ insights as powerful tools to improve our service and to always deliver an excellent experience. We look forward to welcoming you back in the eternal city.I am very glad to hear that you appreciated our services!We look forward to welcoming you back to our hotel and to make you feel, once again, more than ever, special at NH Collection hotels.Best Regards,

Dear Jonathan,We appreciate your positive feedback about our hotel. We are looking forward to having you again as a guest in our hotel. Best Regards

Dear Chi,thank you for you last stay in NH Collection Palazzo Cinquecento. We wish you an amazing evening.Thank you

Dear Mr. William,Thank you for staying with us at the NH Collection Palazzo Cinquecento and also for taking the time to review your recent visit.The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our services in future.Thank you for acknowledging our service. Continental, Seasonal and Freshly made variety of delicious Breakfast with the Italian Cappuccino, Amazingly helpful staff and team really work hard to provide best possible experience to all the Guests & our strategic location are the heart of the hotel as are really proud of our unique location! Our building, built in 1900, was part of Termini station, the most important in the city.Once again, thank you for staying with us. We do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else we can assist with, please do not hesitate to contact us.Sincerely,

Dear Abdelhakim, we are really proud of our unique location! Our building, built in 1900, was part of Termini station, the most important in the city. This aspect makes it possible to reach train, bus and everything else in less than 5 minutes! A real convenience for those who want to know and reach our great city. Our hotel is famous for 360 degree comfort, despite its proximity to Rome’s main station, this does not affect the quality of sleep or stay of our guests. We wish to see you again as soon as possible and we wish you a very good day. Giusi Gabriella Antenucci - Guest Relation

Dear Jose Luis,Thank you for choosing NH Collection Roma Palazzo Cinquecento. Your review is much appreciated as we look forward to always deliver more than just pleasant stays to our Guests.We're thrilled to hear that you found our location convenient, just a short walk from the Metro station and very connective to the main attractions, and the room met your expectations in terms of cleanliness and spaciousness our team work hard for this.Once again, thank you for choosing us for such a special occasion. If there's anything else we can do to make your future stays even more memorable, please don't hesitate to let us know.Giusi Gabriella Antenucci

Dear Claudia,Grazie per aver scelto l'NH Collection Palazzo Cinquecento di Roma per il vostro soggiorno e per aver dedicato del tempo a condividere la vostra esperienza presso NH Hotel Group.Saremo lieti di ospitarvi nuovamente.

Dear Mohammad,The satisfaction of all our customers is very important to us and for this reason it is essential for us to understand all the fundamental observations of our guests. I would like to better understand your opinion about room service, have some more information about your experience and invite you to our hotel soon to see what we have done following the conversation that I hope we will have very soon. We are waiting for you as soon as possible! Thank you

Dear James,Thank you very much for your trust and for appreciating the services of our NH Collection Palazzo Cinquecento in Rome.What to say to her? Her comments repay us for all the passion and dedication that we put in our daily work.We hope to welcome you back to Rome soon, here with us, at the NH Collection Palazzo Cinquecento.Sincerely,

Dear Xiao,Thank you very much for your trust and for appreciating the services of our NH Collection Palazzo Cinquecento in Rome.What to say to her? Her comments repay us for all the passion and dedication that we put in our daily work.We hope to welcome you back to Rome soon, here with us, at the NH Collection Palazzo Cinquecento.Sincerely,

Dear Mr. Gary,Thank you for choosing NH Collection Roma Palazzo Cinquecento.We are thrilled to know that you had pleasant stay with us, and our location is been convenient for you. We would like to have you back soon to offer you more than the convenient access to the all possible touristic locations.Until then Best Wishes!

Dear Fred,Thank you for choosing NH Collection Roma Palazzo Cinquecento, & for such glowing ratings, we are glad to know that you enjoyed your recent stay with us an found our Spacious and comfortable room upto your expectation.Would like to have you again! Until then Best wishes!

Dear Mr. William,we truly appreciated your kind review about our location and our staff, thank you!It's fantastic to know you had a memorable stay with us. We are eager to welcome you back for another fantastic experience.Thank you

Dear Guest,thank you for your last stay with us in NH Collection Palazzo Cinquecento.The 80,00 fee you mentioned is indeed the standard touristic tax imposed by the city of Rome, and it is not part of the hotel bill. This tax is mandated by local authorities and is separate from our charge, if you have any further questions or if there's anything else we can assist you with, please let me know.we sincerely apologize for any inconvenience regarding the parking fee. We understand your concern, and we'd like to clarify that the parking service is an exclusive offer to our guests at a cost of 35. This fee helps us maintain the facility and provide a secure parking environment. We take care about all feedback and we hope it doesn't overshadow the overall experience. If there's anything else we can do to address your concerns. please feel free to let us know.thank you

Dear David,we sincerely appreciate your kind words in your last review. It's wonderful to hear that you found our location to be exceptional and that our staff made your stay enjoyable. Our team takes pride in ensuring that our guests have a memorable experience, and it's encouraging to know that we succeeded during your visit. Thank you again for choosing us for your stay!

Dear Betzabee,Thank you for choosing NH Collection Roma Palazzo Cinquecento, We are very happy to know you had a pleasant stay with us. Thank you again for the feedback and your time, will look forward to have you back.Warm wishes from Eternal CityTahesin Shaikh - Guest Relation

Gentilissimo Andrea,Che gioia vedere la sua recensione sul nostro NH Collection Palazzo Cinquecento.Apprezziamo il tempo che ha dedicato a condividere la sua esperienza positiva. Speriamo di farla tornare presto assicurandole un altro soggiorno firmato Collection.Grazie

Gentilissima Sandra,è stato un piacere ospitarla nel nostro NH Collection Palazzo Cinquecento.Siamo lieti che i nostri servizi abbiano reso il suo soggiorno piacevole, non vediamo l'ora di accoglierla di nuovo nel nostro hotel.Grazie

Dear Jean,Thank you for choosing NH Collection Roma Palazzo Cinquecento and for sharing your Experience.We are happy to learn you enjoyed our location as we stand in the heart of the eternal city, in a walking distance spot from one of the ''Seven Wonders of the world'' - The Colosseum, Roman forum, Trevi Fountain and we are just near the main train station to access key destinations - termini Station. Offering comfort & the best Service possible is what out entire team loves to do.We look forward to welcoming you back to our hotel and to make you feel, once again, more than ever, special at NH Collection hotels.untill then Warm wishes!

Dear Wai,what a joy to read your review! We appreciate the time you took to share your positive experience. We hope to have you back soon to enjoy our hospitality.Thank you

Dear Catherine,Wow!! We cannot thank you enough for such high given rates to your experience with our NH Collection Roma Palazzo Cinquecento. Our Amazingly helpful staff (including Front office team who is at disposal for our Guests 24x7) & our strategic location are the heart of the hotel. Thank you for acknowledging our service our team really work hard to provide best possible experience to all the Guests.Its so pleasing to read that you have enjoyed our Carefully curated comfortable rooms, Continental breakfast with various variety and attentive service, Well surrounded location with almost every services including the pharmacy & just next to the starting point of the Hop on Hop off buses which is simply very convenient to see Rome landmarks and attractions along with its eternal history's information.We eagerly look forward to welcome you back. Warm regards from the eternal city!

Dear Maika,Thank you for choosing NH Collection Roma Palazzo Cinquecento. Your review is much appreciated as we look forward to always deliver more than just pleasant stays to our Guests. We look forward to greet you in person, in your future visits to our beautiful Rome. The kindest regards

Dear Hooman,Thank You for choosing NH Collection Roma Palazzo Cinquecento and for sharing your review about your previous experience with us.We are happy to know that you could actually feel the comfort created with the cleaness of all our hotel. Be kindly inmformed that we have taken all your comments into consideration for quality managemkent reasons.We look forward to welcoming you back in the eternal city.The warmest regards

Dear Javier,Wow!! We cannot thank you enough for such high given rates to your experience with our NH Collection Palazzo Cinquecento. It really means a lot to us. Indeed.. our location is incredibly strategic and convenient to our guests whether if they are here for leisure , adventure or punctual reason. And speaking of our location, I hope you have also enjoyed the view of the ancient roman walls that neighbor our garden just in front of our breakfast terrace. We very much look forward to welcoming back in our beautiful Rome The kindest regards

Dear Stamatia,Thank you for taking the time to provide more details about your experience. We take your feedback seriously and are committed to addressing these issues promptly. Regarding the luggage incident, we'll investigate this further to prevent any future occurrences and make amends for your inconvenience.We apologize for any inconvenience you faced during your stay and hope you'll consider giving us another chance to exceed your expectations in the future. We hope you'll give us another opportunity to provide you with a more enjoyable and luxurious stay.

Dear Guest,thanks for your beautiful comment full of positive words for all our staff! Tahesin, Febronia and Buba thank you so much for the compliments and invite you for a next stay in NH Collection Palazzo Cinquecento for your next visit to Rome!Thank you!

Dear Elisabeth,we are glad that you chose NH Collection Palazzo Cinquecento for your last stay.All our staff work hard every day to offer the best possible stay for all our guests, however for our TITANIUM, so attached to our NH chain that return to choose us every day, a small gift, as in your case wine is a must. All in the hope that you will feel as special as you are!We wait for your next stay with us and we assure you the best experience 5-star considering your important opinion.Thank you

Dear Giovanni,thank you very much for your amazing feedback about our NH Collection Palazzo 500. Having the main train station of the city of Rome so close is a strength, however the great gardens around us is make our hotel safe and quiet and a real show during the early morning. Our wonderful terrace offers a unique view of the eternal city, come back and try our cocktail list. Thanks for the valuable considerations, we look forward to offering you an unforgettable experience.Thank you

Dear Charbel,first of all we want to thank you for your last stay in NH Collection Palazzo Cinquecento.Your feedback is taken seriously, and we're committed to improving everyday considering all our guest feedback. I remain at your total disposal to know your opinion about us so please contact us directly so we can discuss your experience in more detail and find a resolution.Waiting for a kindly reply I wish you a very good day.

Dear John,Is such a pleasure to read you amazing feed about all our staff and our Front Office Manager Walid, a good leader is the first key to a successful team.We really wish to see you very soon in our NH Collection Palazzo 500, Rome is waiting for you.Thank you

Dear Sophia,We are so obliged for your preference in choosing NH Collection Roma Palazzo Cinquecento & for sharing your feedback with us.Our staff is at cloud nine to hear that you appreciated our services!, it is making our day!So contented to acknowledge that you enjoyed our location as we stand in the heart of the eternal city (Termini) main train station that gives key access to touristic destinations & main attractions, Along with in walking distance away from the ''Seven Wonders of the world'' - The Colosseum.Thank you again and warm wishes.

Gentilissima Veronica,la ringraziamo non solo per aver scelto NH Collection Palazzo Cinquecento durante il suo ultimo soggiorno a Roma, ma anche per aver dedicato del tempo prezioso per farci conoscere la sua importante opinione.Le auguriamo una fantastica serata.

Dear Jason,we are so glad to see your opinion about NH Collection Palazzo Cinquecento.Thank you for your stay with us, we wish you a very good evening.

Dear Miles,thank you very much for your last stay with us!All our staff is motivated to give the best day after day after reading feedback like yours.Thank you

Dear Alejandro,We thank You for choosing NH Collection Roma Palazzo Cinquecento and for sharing such an informative review, we value all our guests' comments in order to improve and exceed future expectations. Therefore, we have gratefully (even if sadly) taken your words into consideration for improvement purposes regarding the particular room temperature issue. Junior is a reflection of what every single one of us looks forward represent during our Guests' experience with us. We appreciate your recognition. We are looking forward to welcome you back in order to deliver what we are really about when it comes to quality services in all aspects to ensure a pleasant and memorable stay to our Guests.Our best wishes

Dear Reuben,Many thanks for this 5* review! We are very pleased to read that you had a pleasant experience with we are very pleased to read such lovely words of yours.Looking forward to welcoming you back!Best regards,

Dear Jasmine, We thank You for choosing our NH Collection Palazzo Cinquecento for Your recent stay in Rome and also for taking the time to share previous your experience with us. We value all our guests’ insights as powerful tools to improve our service and to always deliver an excellent experience.We look forward to welcoming you back in the eternal city.

Dear Heiren,Many thanks such positive feedback about your previous experience with us! We are very pleased to receive such high scores regarding your experience with us as that motivates us to continue striving to deliver only the most memorable stays to our Guests every day.Looking forward to welcoming you back!Best regards,

Dear Stephanie, Thank you for Choosing NH Collection Palazzo Cinquecento and for sharing your review with us about your experience including our convenient location! Hoping to welcome you back very soon,Kindest regards

Dear Mr Eduardo,Wow !! We cannot thank you enough for such high given rates to your experience with our NH Collection Palazzo Cinquecento. It really means a lot to us. We very much look forward to welcoming back in our beautiful Rome The kindest regards

Dear Maria,Thank you for sharing your experience! We are glad you enjoyed our strategic position and our services!Looking forward to welcome you back in NH Collection Palazzo CinquecentoBest regards