“I like the room it was nice but I had to go upstairs which was hard for me with my disability, when I requested a ground floor room I was denied the change without any explanation. The staffing was horrible they didn’t refill the toilettes, towels, and water etc. I love the scenery of the property and the poolsides I really enjoyed it although the staff was very rude when asking questions about anything. Only one male supervisor was nice he assisted me up the stairs and helped me with my...
“I like the room it was nice but I had to go upstairs which was hard for me with my disability, when I requested a ground floor room I was denied the change without any explanation. The staffing was horrible they didn’t refill the toilettes, towels, and water etc. I love the scenery of the property and the poolsides I really enjoyed it although the staff was very rude when asking questions about anything. Only one male supervisor was nice he assisted me up the stairs and helped me with my...
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