2/10 Terrible
Amanda
Aug 17, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible, do not stay here. I didn't.
Here's how it went... arrived, went to the office to check in, it was dark and no one was in there. I rang the bell for service, stood there for at least five minutes before there was any response. Then after the response via a speaker, it was another five until anyone showed up. Once there, I was asked how I got the room so cheap. There was some sort of issue between Expedia and this property, as they had a different number down for what it said I paid versus what I actually paid (I paid more than they thought). They seemed confused about the room I paid for, then handed me a key out of a container that said "dirty keys". The room was very small (expected) and had a strange sweet (not cleaner) smell to it. The walls were dirty, the air conditioner and refrigerator were plugged into a power strip that was dangling from an outlet up on the wall and the fridge freezer was completely encrusted in ice, it clearly needed a full defrosting. There was a sliver of used soap left in the bathroom, a random nail or screw laying on the window sill, and there was also an open container of chocolate milk in the window behind the curtain. The only positive, is that it appeared someone had washed the sheets. There was no deadbolt on the door, and the chain had been pulled out of the wall previously and then was reattached to the door trim (not secure). When we came out of the room, no one was in the office, so we dropped the key and left.
Amanda
Stayed 1 night in Aug 2025