Our room had not been thoroughly cleaned. We found dirty towels from previous guests hanging behind the bathroom door, an distinctive odor turned out to be old urine caked on the front of the toilet bowl, floors had not been swept/mopped/vacuumed, and sink coutnertop was not clean. We chose this location for convenience & because it advertised a nice pool, only to arrive and be told it was closed and under construction. Our room had no soaps or shampoos, so we had to request them. The customer service was poor. We shared about the conditions, but were not offered a different room. We were in from out of town (obviously) on Memorial Day weekend when graduations & families were visiting their Airmen. There was no guarantee we could find another hotel in our price range. We cannot recommend this hotel with a good conscience.