고급 침구, 오리/거위털 이불, 필로우탑 침대, 객실 내 금고
예약 가능 여부 확인

더 반스 샌프란시스코, 태피스트리 컬렉션 바이 힐튼 여행 후기

4 out of 5
더 반스 샌프란시스코, 태피스트리 컬렉션 바이 힐튼
225 Powell St, San Francisco, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 371개 이용 후기 중 168개" "
평점 8 - 좋아요. 371개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 371개 이용 후기 중 50개" "
평점 4 - 별로예요. 371개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 371개 이용 후기 중 22개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Cesar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located with public transportation accessible within walking distance. Reasonably priced.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place and service
2024년 5월에 2박 숙박함
답변 제공: The Barnes Hotel Team 님, 2024년 5월 25일
Hi Rebecca,Thank you so much for taking the time to send us a review of your recent stay with us! We're glad we could make your trip that much more enjoyable. Here at the Barnes, we strive to provide memorable experiences with the highest level of customer service. We hope you will consider staying at our property again on your next visit to San Francisco!Warmest regards,The Barnes Hotel Team.

8/10 - 좋아요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zentral gelegen und die wichtigsten Sehenswürdigkeiten zu Fuß gut erreichbar.
2024년 5월에 3박 숙박함
답변 제공: The Barnes Hotel Team 님, 2024년 5월 23일
Hi Christian,Thank you for taking the time to send a review of your recent stay at our property. We apologize that we did not meet your expectations. We value your feedback and are always looking for new ways to improve the overall guest experience. Here at the Barnes, we strive to provide memorable experience with the highest level of customer service. We hope you will consider staying at our property on your next visit to San Francisco. Hopefully we can turn your next review into a 10!Warmest regards,The Barnes Hotel Team

6/10 - 괜찮아요

Elizabeth

단체 여행
좋아요: 직원 및 서비스
The hotel has not been renewed, it's old, but the location is excellent. If you want to stay at the hotel to rest, go to other place. But if you want to go shopping, walk around and just go to the hotel to sleep, this is the right place. Staff is nice and friendly. I would reserve there again only for the location.
2024년 5월에 4박 숙박함
답변 제공: Azucena 님, 2024년 5월 22일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it.

8/10 - 좋아요

Dirk

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekt Lage. Relativ neu renoviert. Ordentlich Größe. Freundliches Personal. Könnte etwas sauberer sein.
2024년 5월에 4박 숙박함
답변 제공: Azucena 님, 2024년 5월 20일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We hope to see you on your next visit to San Francisco.

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Hotel in guter Lage in San Francisco. Direkt am Union Square. Die Cable Cars fahren direkt am Hotel vorbei, die Endhaltestelle, wo die Cable Cars gewendet werden ist wenige Minuten zu Fuß entfernt. Schöne, saubere Zimmer. Das Personal ist auch sehr nett und hilfreich.
2024년 5월에 2박 숙박함
답변 제공: Azucena 님, 2024년 5월 20일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it.

2/10 - 너무 별로예요

Kayla

출장 여행
After I got home, I realized that I have over six bites on my body from bed bugs. I would recommend the hotel look into a deep clean.
2024년 5월에 3박 숙박함
답변 제공: Azucena 님, 2024년 5월 20일
I'm very sorry to hear about your experience. We take such reports seriously and have arranged for a thorough inspection.

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It was located in a great area. I didn’t like that the decor was used as a way to cover the things that are wrong with the place. My room had a lot of sections in the flooring where it felt like my foot was gonna go through the wood if I wasn’t careful.
2024년 5월에 3박 숙박함
답변 제공: Azucena 님, 2024년 5월 17일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We will be looking into the items mentioned. Thank you, again.

6/10 - 괜찮아요

Oliver

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Kleine Zimmer, Mini Bad, Personal freundlich, Lage top
2024년 5월에 2박 숙박함
답변 제공: Azucena 님, 2024년 5월 17일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We will be looking into the items mentioned. As we are always looking to improve and we take your back seriously.

8/10 - 좋아요

Yolanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great. Close to everything. The staff was great and very helpful. The rooms was nice and spacious. The only cons was no microwave in the rooms and the water pressure was low.
답변 제공: Zekije 님, 2024년 5월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

Yolanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Close to everything. Water pressure was low but overall a good stay.
2024년 5월에 4박 숙박함
답변 제공: Zekije 님, 2024년 5월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. We will address the low water pressure with our engineering team. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

Ananya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is great for the price you are paying. The hotel felt safe but the rooms are pretty small. So, if you have a lot of luggage it will probably be difficult.
2024년 5월에 2박 숙박함
답변 제공: Zekije 님, 2024년 5월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

4/10 - 별로예요

Phuc

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No hot water for the first 25 minutes has been bothersome.
2024년 5월에 3박 숙박함
답변 제공: Zekije 님, 2024년 5월 13일
Thank you for taking the time to provide us your feedback during your stay. We will be discussing the hot water issue with our maintenance team. Thank you for staying at The Barnes San Francisco. Have a wonderful day.

6/10 - 괜찮아요

Nick

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No safe parking and the rooms were very small and the bathroom was similar to an airplane bathroom. It’s very sad how much homeless and questionable characters linger around this area and driving business out.
2024년 5월에 1박 숙박함
답변 제공: The Barnes Hotel Team 님, 2024년 5월 9일
Hi Nick,Thank you for taking the time to provide us with a review of your recent stay with us. We value your feedback, and we apologize that your stay did not meet your expectations. Here at The Barnes Hotel guest safety and satisfaction are our top priorities. We hope you will consider staying at our property on your next trip to San Francisco. Warm regards,The Barnes Hotel Team.

6/10 - 괜찮아요

petra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our shower curtain didn't reach the bathtub. So, every time you took a shower the floor was drenched. Said something to crew, but nothing was done. Also bathroom was barely big enough to turn around.
2024년 5월에 3박 숙박함
답변 제공: Zekije 님, 2024년 5월 5일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you experienced regarding the shower curtain and the insufficient follow up. I will be discussing these issues with my front desk and housekeeping team. As we are always looking to improve, we take your feedback with the utmost concern.

8/10 - 좋아요

Lisa

2024년 4월에 4박 숙박함
답변 제공: Azucena 님, 2024년 5월 22일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it.

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
really nice hotel in a good location.
2024년 4월에 2박 숙박함
답변 제공: Zekije 님, 2024년 5월 2일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

ROBERTO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Su Atencion del personal fue muy amable y me hicieron sentir muy bien a mi familia y a mi
2024년 4월에 1박 숙박함
답변 제공: Zekije 님, 2024년 4월 29일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

6/10 - 괜찮아요

BRANDON 님, Harvey

연인과의 여행
I’ll start with worst parking there is no parking there are no discounts with any surronding garage. There is a garage a block (mason&o’farrell)away that’s 24hr and for $45 daily they offer in and out parking. It is noisy so noisy hard to sleep, the a/c was just as loud as outside. And there’s a weird smell in the hallways. No room service as well.
2024년 4월에 4박 숙박함
답변 제공: Azucena 님, 2024년 4월 23일
Thank you for sharing your experience with us. We’re sorry to hear that your stay did not meet your expectations, and we truly appreciate you letting us know about the issues you encountered. Your feedback is valuable, and we will use it to help improve our services and address the concerns you raised.

10/10 - 훌륭해요

Rita

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Rough area
2024년 4월에 4박 숙박함
답변 제공: Zekije 님, 2024년 4월 12일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Zekije 님, 2024년 4월 10일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Peter M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, nice room and really, really friendly and efficient front-desk staff.
2024년 4월에 3박 숙박함
답변 제공: Zekije 님, 2024년 4월 9일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

2/10 - 너무 별로예요

Ernesto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking but not just not parking even cannot left luggages in front of hotel
2024년 3월에 2박 숙박함
답변 제공: Zekije 님, 2024년 4월 1일
Thank you for taking the time to provide us your feedback during your stay. As we are always looking to improve, we take your feedback with the utmost concern. Thank you for staying at The Barnes San Francisco.

10/10 - 훌륭해요

Kathryn

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay there. Clean room, comfy bed, access to lots of great places to eat and shop.
2024년 3월에 1박 숙박함
답변 제공: Zekije 님, 2024년 3월 28일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Zekije 님, 2024년 3월 27일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff is friendly and responsive.
2024년 3월에 2박 숙박함
답변 제공: Zekije 님, 2024년 3월 21일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

JENNA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this property was great. Lots of things to do in the area, and walking distance to china town and the financial district. The staff was extremely nice all around. The rooms are slightly dated and did not have natural lighting which really messed with my sleeping schedule but the beds were comfy and the room was clean.
2024년 3월에 3박 숙박함
답변 제공: Zekije 님, 2024년 3월 21일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Clayton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, comfortable room
2024년 3월에 3박 숙박함
답변 제공: Zekije 님, 2024년 3월 21일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

ARQUITECTO FELIPE 님, PAVAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel! good location.
2024년 3월에 3박 숙박함
답변 제공: Zekije 님, 2024년 3월 10일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. Have a wonderful day.

6/10 - 괜찮아요

Gary

별로예요: 직원 및 서비스
TV didn't workvand it took almost 2 hours to get anyone to lokk at it.
2024년 3월에 2박 숙박함
답변 제공: Zekije 님, 2024년 3월 8일
Thank you for taking the time to share your feedback about your stay at The Barnes San Francisco. I sincerely apologize for the issue you experienced with your tv not working and the wait for it to be repaired. Please be assured we are actively addressing these concerns to enhance the overall guest experience.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Zekije 님, 2024년 2월 29일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Zekije 님, 2024년 2월 29일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Zekije 님, 2024년 2월 29일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Jaime

2024년 2월에 4박 숙박함
답변 제공: Zekije 님, 2024년 2월 29일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

4/10 - 별로예요

Elizabeth

2024년 2월에 2박 숙박함
답변 제공: Zekije 님, 2024년 2월 22일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize that you had a less than perfect stay. As we are always looking to improve, we take your feedback with the utmost concern.

6/10 - 괜찮아요

Denita

2024년 2월에 3박 숙박함
답변 제공: Zekije 님, 2024년 3월 22일
Thank you for taking the time to provide us your feedback during your stay. As we are always looking to improve, we take your feedback with the utmost concern.

4/10 - 별로예요

Pam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was friendly, beds comfortable rooms were clean, we stayed 3 nights and all 3 mornings our shower was cold we even let it run for 15 mins to try to get it to warm up didn’t get much better
2024년 2월에 4박 숙박함
답변 제공: Zekije 님, 2024년 2월 12일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you experienced with the cold showers. As we are always looking to improve, we take your feedback with the utmost concern.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay. Very conveniently located. and very comfortable beds! The bathroom was small and the tub didn’t drain. We would stay again.
2024년 2월에 1박 숙박함
답변 제공: Zekije 님, 2024년 2월 12일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issue you encountered with the tub. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

Lyle Todd 님, Toronto

2024년 2월에 5박 숙박함
답변 제공: Zekije 님, 2024년 3월 21일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Happy to see you enjoyed your stay with us. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Zekije 님, 2024년 2월 9일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. Anything in particular that you would like to inform us of regarding your stay?

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience staying at The Barnes in San Francisco.
2024년 1월에 5박 숙박함
답변 제공: Zekije 님, 2024년 2월 4일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

ERNST

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your reception Maryann was very helpful Your breakfast manager was very helpful and great conversationalist
2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 2월 4일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you so much for your kind words regarding Marian and our breakfast manager. They are always striving to go above and beyond for our guests. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

4/10 - 별로예요

Jon

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great staff. Not so great rooms
2024년 1월에 4박 숙박함
답변 제공: Zekije 님, 2024년 2월 2일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for your kind words regarding our staff. Regarding our rooms, we are always looking to improve, we take your feedback with the utmost concern.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old and gross.
Not a good experience. No working heater. Complicated remotes that are worn out. Blows air, but never got hot. Shower water doesn’t get hot. The bedding is like sand paper. So itchy and gross. Seemed like a run down old place. Yah, location is pretty good, but I won’t stay there again. You think “Hilton” and you think it’ll be nice, way wrong about that.
2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 1월 22일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize on behalf of the hotel for the issue you had with the heater and the shower water not getting hot. We will be discussing these issues with our engineering and management team. As we are always looking to improve, we take your feedback with the utmost concern.

4/10 - 별로예요

Jessica

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place was old, dirty, & had a strong bad smell
2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 2월 2일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. I do apologize for the issues you experienced during your stay. As we are always looking to improve, we take your feedback with the utmost concern.

4/10 - 별로예요

Bailey

별로예요: 청결 상태, 편의 시설/서비스
The hotel is okay, I would not stay here again but it was not worth the hassle to leave for a 2 night stay. The shower is extremely small and did not drain well and I had to shower in standing water. The water in the shower and also the sink would not get hot at all- it was room temperature at best. The outlets in the bathroom did not work. The window looked into another hotel room and let no natural light in the room. The smell throughout the entire hotel reeked of musty odor as well. If I’m being critical, the paint job in the hotel could be described as the landlord special - sloppy, many layers, and outlets painted over. I would have expected this from a motel, but not a Hilton property. I let the receptionist know about the issues that needed to be resolved in the room (drain, water, and outlet issues) upon checkout. I didn’t ask but I was not offered any sort of “compensation” such as Hilton points or room credit despite having Gold status. The positive: the bed was comfortable.
2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 1월 21일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. We appreciate your loyalty and are truly sorry for the issues you experienced during your stay. As we are always looking to improve, we take your feedback with the utmost concern.

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행, 가족 여행
2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 1월 19일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful evening.

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Zekije 님, 2024년 1월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

8/10 - 좋아요

Daishu 님, Arlington

2024년 1월에 2박 숙박함
답변 제공: Zekije 님, 2024년 1월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.

10/10 - 훌륭해요

Mayumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: Zekije 님, 2024년 1월 14일
Thank you for taking the time to provide us your feedback during your stay, we really appreciate it. Thank you for staying at The Barnes San Francisco. We hope to see you on your next visit to San Francisco. Have a wonderful day.