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The Palm House Inn

3.0 star property
Travelers find a peaceful urban retreat with a garden for relaxation and continental breakfast to start the day right near San Jose's cultural highlights

Choose dates to view prices

The Palm House Inn sits just steps from Mercado Central and the Jade Museum. Guests enjoy continental breakfast each morning and can relax in the garden or restaurant after exploring. Free WiFi keeps everyone connected, and the staff earns praise for their helpful service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Terrace

Double Room, Terrace | In-room safe, free WiFi

Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Accessible

Triple Room, Accessible | In-room safe, free WiFi

Triple Room, Accessible

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | In-room safe, free WiFi

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

In-room safe, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, each with white linens, a nightstand with a lamp, and a headboard.

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room (con AC)

Standard Double Room (con AC) | In-room safe, free WiFi

Standard Double Room (con AC)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Double Room (A/C)

In-room safe, free WiFi

Traditional Double Room (A/C)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room Single Use

Economy Double Room Single Use | In-room safe, free WiFi

Economy Double Room Single Use

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Hospital, a neighborhood in San José, The Palm House Inn is near a train station. National Theater of Costa Rica and Jade Museum are cultural highlights, and some of the area's popular attractions include National Center of Art and Culture and Spirogyra Butterfly Garden. Mercado Central and National Museum of Costa Rica are two other places to visit that come recommended. Visit our San José travel guide
Map
Calle 13 Ave 2 y 6, San José, San Jose, 10303

What's nearby

  • A public square with a fountain, steps, and modern buildings in the background.
    Central Park
    5 min walk - 0.4 km
  • An aerial view of a city with a prominent red-roofed building, a busy intersection, and surrounding modern and traditional architecture.
    National Theater of Costa Rica
    8 min walk - 0.7 km
  • A gazebo with a dome roof surrounded by trees and a park.
    Morazan Park
    11 min walk - 1.0 km
  • A yellow building with a flag, steps, and a fence.
    National Museum of Costa Rica
    16 min walk - 1.4 km
  • Mercado Central
    6 min walk - 0.6 km

Getting around

  • San Jose Pacific Station
    9 min walk
  • Juan Santamaria Intl. Airport (SJO)
    29 min drive

Restaurants

  • Soda El Parque
    4 min walk
  • Café & Bar Fortuna
    5 min walk
  • Samuelito
    4 min walk
  • La Comilona
    3 min walk
  • McDonald's
    6 min walk

About this property

The Palm House Inn

  • Hotel near Mercado Central
  • Located close to National Theater of Costa Rica and Jade Museum, The Palm House Inn provides free continental breakfast, a garden, and laundry facilities. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Airport drop-off service (surcharge), an elevator, and a 24-hour front desk
    • Coffee/tea in the lobby, tour/ticket assistance, and luggage storage
    • Smoke-free premises
  • Room features
  • All guestrooms at The Palm House Inn boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers
    • TVs with cable channels
    • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is The Palm House Inn pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

The Palm House Inn doesn't offer parking.

What time is check-in at The Palm House Inn?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at The Palm House Inn?

Check-out is at noon.

Does The Palm House Inn provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 30 per room applies.

Where is The Palm House Inn located?

Located in Hospital, this hotel is within a 10-minute walk of Mercado Central and National Theater of Costa Rica. Jade Museum and National Museum of Costa Rica are also within 1 mi (2 km). San Jose Pacific Station is 9 minutes by foot and San Jose Procuradiria Museum Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palm House Inn Reviews

7.4

Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 5 out of 67 reviews
Rating 2 - Terrible. 7 out of 67 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sitio para un par de dias en San José, muy agradable el personal
Stayed 3 nights in Jan 2019
Verified

8/10 Good

AMLotito

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint spot For a quick stay in The city. Taft was friendly and helpful. Would recommend
Stayed 1 night in Mar 2019
Verified

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiquitito pero bueno

Muy buena atención, un hotel modesto pero bueno, limpio y central que es lo principal, relación precio calidad excelente
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Super hot shower safe neighborhood and convenient to all downtown points of interests
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, habitaciones cómodas y muy limpias, excelente trato del personal.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente satisfecho

Excelente atención
Stayed 1 night in Feb 2019
Verified

8/10 Good

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado!!!

La relación calidad precio es buena, la habitación que yo ocupe era pequeña pero suficiente (tienen habitaciones disponibles mas grandes por precio algo superior). Esta bien situado y las personas de recepción son muy amables en el trato y con mayor disponibilidad que en otros hoteles para ayudar al cliente a buscar los medios para viajar por Costa Rica de forma razonable y económica para el cliente. He utilizado este hotel dos veces en mi parada por San Jose y mi experiencia ha sido muy buena, lo recomiendo!!!!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service

Vi stannade här en natt. Min kompis anlände tidigare än mig och hotellet lät henne checka in tidigare samt gav henne frukost även om detta inte ingick första dagen. Receptionen, speciellt Kenneth (även den andra receptionisten vilken vi inte minns namnet på), var superhjälpsam. Han gav oss råd, tog reda på information och ringde samtal för att hjälpa oss. Hotellet är mycket centralt, gångavstånd till det mesta. Hotellet har bekväma sängar och en söt liten innergård. Inget lyxhotell men ett prisvärt hotell med bra standard.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in San Jose

Muy buen hotel céntrico en San José, su host es muy amable, el desayuno es muy bueno y sano. Espero volver pronto
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They sold my room and try to send me to a really bad hotel
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

jose

Liked: Cleanliness, staff & service, property conditions & facilities
no me gustó que me ofrecieron una habitación que no era la que requería.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bieter nicht wirklich ein Frühstück, es ist eher nur ein kleiner Snack. Wasserdruck der Dusche war super. In der nähme des Hotels gibt es einige Restaurants
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So disappointing I left after one night. A small, cramped room (with 2 beds and no space to walk), creaky beds, outdated decor, the most basic of equipment- and a supposedly continental breakfast which was laughable. The bed was old and creaky, and the room was noisy. It’d be hard to imagine a more depressing night...
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid the ground floor in front.

Don't stay on the first floor in room 101 or 102. You can hear everything from the buzzer for the front door to the clerk typing on their keyboard. Other than that, excellent.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location at a great price. Perfect for a couple of nights to explore the city.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Room comfort
Elegí el hotel por conveniencia en ubicación porque iba a realizar solamente un trámite en una institución. La atención por parte del personal fue Excelente, pero el hotel es triste y silencioso y la habitación no me agradó con respecto a las fotos, no hay amenidades y la limpieza no es buena, los canales de tv de mala calidad, en el baño hay una cortina ( eso ya no se usa, no es higiénico ) Es un hotel de paso pero si deben de mejorar porque no es bueno que los turistas se lleven esa impresión de la hotelería del centro de San José. Aclaro con esto que no estoy molesto solamente que no disfruté de la estancia.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, simple breakfast (wish they did not use so much plastic), great location near Jade Museum But noisy...bring earplugs:)
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morning staff friendly,however, mattress has ticks

Awful experience, the only good about the hotel was the morning staff they were very friendly and nice. However my husband and I arrived in different flights, and there was a problem with the reservation and they didn’t let us in until he arrived almost two hours later, my six years old kid was so sleepy and they didn’t even care about him. It was awful! the night person accused us that we would leave the hotel without paying, when the payment and the reservation was already done, it was awful experience! He was so mean, I don’t understand how I do not understand how he could not think about the kid! And that is not all The mattress has ticks! They changed our room but the damage was done, they told us that this happened before on the same room!
Stayed 7 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Good location but average for the price paid

The hotel is in a pretty good location in relation to the city centre and China town. The main drawback is the size of the single rooms which were pretty small.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, central location

Hotel was basic accommodations, but very friendly staff, clean, and in a great location. I would recommend this hotel to anyone and would definitely come back again.
Stayed 1 night in Apr 2018
Verified

8/10 Good

jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were wonderful, made us breakfast to go because we had an early flight.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The best hotel really beautiful, my room was amazing
Stayed 1 night in Dec 2017
Verified

8/10 Good

William

Liked: Cleanliness

Not that costly, so okay

Far from luxurious, the staff was helpful and polite and the location within walking distance of central daytime San Jose stuff, but that also put it in an iffy neighborhood, that I really didn't feel comfortable about walking around late after dark. No elevator, so I had a third floor walk up of possible 4, even though I had requested the lowest possible floor, having mucho luggage and senior citizen years. In small room, at least the wi-fi worked well, tv, bathroom and firm bed, okay.
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Basic Hotel

Located in the Centre of San Jose, this hotel is within walking distance of museums, shopping, and the National artisans market (accross the street ). Convenient and very pleasant staff. Ask for a room at the back on first floor-you will be more comfortable. Staff is lovely. Continental breakfast is yogurt, fruit in bowls, white bread toasted with margarine and jam provided in packages, and one slice each of processed cheese and ham.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar de hospedaje mi y céntrico

Un lugar muy cercano Para mis negocios en San José
Stayed 1 night in Dec 2017