Staff most accommodating on arrival and then throughout our stay. Great room, spotless with balcony and exhilarating lake view. Gracious breakfast included. Took advantage of special 3day half pension rate ... fine setting with excellently prepared and presented dinners. Delightful surroundings with many activities and amenities, e.g., walks to 13th century castle in proximal ancient city, hikes in the mountains, lake access, cultural enrichment with art and gardens (Villa Carlotta), ferry to Bellagio, feste in Menaggio (all near-by). Five star value at three star rates. Car is helpful for getting around but requires an adjustment to European driving techniques. Must return.