Standard Cabin, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Reviews of Bosques del Tibet

2 out of 5
Bosques del Tibet
Carretera al Cerro Verde 2km antes, del Parque, Santa Ana, Santa Ana

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rahul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible place. The sheets on the bed were dirty and wet , they didn’t have enough blankets, they did a bait and switch where they wouldn’t let me check in unless I paid a higher amount in cash And the person told me that they have other guests that they will give the room if I don’t pay higher amount ($50 vs $42 that was on the booking). The room was dirty, the shower was not working , they ran out of drinking water. The blankets they gave had dirt and hair stuck on them. They also didn’t even give a receipt. Absolutely terrible experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy tranquilo, la habitación estuvo muy cómoda y limpia.
Stayed 1 night in Mar 2024

10/10 Excellent

Esmeralda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente muy excelente,
Stayed 1 night in Mar 2024

6/10 Okay

Delmy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It’s a convenient place to stay , very close to main attractions.
Stayed 1 night in Feb 2024

4/10 Poor

Dilcia

Stayed 1 night in Feb 2024

6/10 Okay

Sharonn

Stayed 1 night in Feb 2024

10/10 Excellent

Jose, waveland

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, facil de llegar, muy limpio y personas muy amables.
Stayed 1 night in Sep 2023

8/10 Good

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The location is PERFECT! It's very desolate and quiet which we knew and planned for. We stayed in the family room with 4 beds and it was plenty big enough. We had 2 hammocks outside and a fire pit (they started for us at night). The food vendors across the street leave around 4:30 but the restaurant in the hotel serves food until 8:30pm so that was nice. It was me and my 2 teenage boys (15,16) and they loved the suspension bridge, the lookout area and the general hiking around. The cabin was a little sad. I'm not sure if the sheets were clean (yuck) and the floors were definitely pretty dirty. I couldn't get the hot water to work so no shower for us. We stayed in July and it gets cold at night even though its really hot during the day (not unbearably hot). The workers there are very nice and accommodating. I speak spanish so it was easy for us. I don't think the workers speak english. No wifi or cell phone reception which I enjoyed. The boys got a little cell service up the hill. We would probably stay there again for one night...can't do more than that with the cabin being in the shape that it is.
Stayed 1 night in Jul 2023

10/10 Excellent

Samuel

Stayed 1 night in Jun 2023

6/10 Okay

John

Cabin in the Hills
Cabins are in a great location about 50 meters from the Santa Ana Volcano trailhead. Only issues is there was no restaurant or WiFi, There’s a bunch of people that cook food across the street but they close up around 5pm.
Stayed 1 night in Mar 2023

10/10 Excellent

Dilcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

daniel

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Why couldn't they tell us they had no running water before we arrive exhausted after a long day and drive?
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un lugar literalmente en las montañas, cerca de la naturaleza, este es un lugar para ir a descansar, ducharse y dormir. Este no es un hotel o restaurante de 5 estrellas. Está lejos de la ciudad y es muy tranquilo y seguro. Las habitaciones son básicas y limpias. Hay un buen restaurante como a unos 7 minutos manejando. Esta cerca de montañismo y caminar y disfrutar la naturaleza. Si te quedas aquí, asegúrate de traer tu propia comida, bebidas y bocadillos.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

4/10 Poor

Courtney

Traveled with group
Liked: Amenities
The best part was the proximity to the volcano. We got up early and hiked it. That was the value. Otherwise not a great stay. Very dirty everywhere. There were only two towels in our four person room and they had holes. Not sure how clean our bedding was. There was also a weird smell we couldn't get to fade. We made it work but we won't again
Stayed 1 night in Apr 2024

4/10 Poor

Henri

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Proche de l'accès au Volcan mais en bord de route Très grande gentillesse du personnel du restaurant. Pas de possibilité de cuisiner Chambre très petite,lit double pas confortable et étroit Pas d'eau chaude(un peu tiède),salle de bain très vétuste
Stayed 1 night in Jan 2024

10/10 Excellent

Marco Antonio orellana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El clima, la atención y la ubicación accesible
Stayed 1 night in Jan 2024

4/10 Poor

Evelyn, Ahuachapán

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pésima experiencia, al llegar no tenían ni idea de mi reservación, nos dieron una cabaña a mayor precio y nos tocó esperar a que la prepararan, no nos dijeron que se debía cancelar en efectivo y ese fue un poco problemático. Al ingresar el olor a humedad y a estar cerrado por mucho tiempo era tan fuerte y desagradable qué nos costó mucho dormir, la tv antigua, sin control remoto ni buena señal, no tienen WiFi y la señal de datos se interrumpe supongo que por la ubicación, la ducha hasta con moho y el agua saliendo caliente por algunos de los agujeros y por otros fría. Las toallas estaban mojadas y para 2 personas nos dieron un solo sachet de jabón y uno de champú, olvidaron poner papel higiénico, toalla para las manos y no había donde colocar objetos dentro del baño. El lugar, sus instalaciones están abandonados.

10/10 Excellent

Raul

Liked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Leyla

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Necesitan mejor cuidado en la limpieza del lugar, el baño tenía la cortina con moho
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Ama

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Instalaciones de servicio muy pésimo
Muy pésimo el resultado la ducha no funcionó el calentador y nos dijeron que no podían hacer nada Tuvimos que salir más tempted lo esperado El chico que atendía muy amable pero sin poder de resolver los problemas
Stayed 1 night in Jan 2021
Response from Servicio al cliente on Jan 4, 2021
Buenos días, agradecemos su evaluación y tomaremos cartas en el asunto. Solamente recordar que le ofrecimos el cambio de habitación y usted lo rechazo ya que su persona solicitaba la devolución del servicio luego de hacer uso del mismo.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención muy amables y un lugar muy tranquilo y seguro
Stayed 1 night in Feb 2020