Hotel Cortez

Property class: 3.5

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Cortez. Treat yourself to a massage at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
The current price is ₩176,543
₩176,543 total
Oct 4 - Oct 5

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a small refrigerator, and a window with blinds.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite

A neatly made bed with a quilted cover, two bedside lamps, and a dark headboard.

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE HONEYMOON

  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Equipetrol, a neighborhood in Santa Cruz, Hotel Cortez is in a shopping district and near the airport. Casa Municipal de Cultura Raúl Otero Reiche and Ethno-folkloric Museum are cultural highlights, and travelers looking to shop may want to visit La Recova Artisan Walk and Patio Design LifeStyle Center. Centro Cultural Ronald Roa and Guarani Nandereko Nomai Art and Culture Center are also worth visiting. Visit our Santa Cruz travel guide
Map
Av. Cristobal de Mendoza 280, Santa Cruz

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    19 min walk - 1.6 km
  • An interior of a church with high arched ceilings, wooden pews, and a central altar.
    San Lorenzo Cathedral
    11 min drive - 2.1 km
  • Municipal Library
    8 min walk - 0.7 km
  • Arenal Park
    11 min walk - 1.0 km
  • Santa Cruz Zoo
    16 min walk - 1.4 km

Getting around

  • Santa Cruz de la Sierra Station
    13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    27 min drive

Restaurants

  • Alexander Coffee
    3 min walk
  • Patio Colonial
    7 min walk
  • La Casa Del Gordo
    6 min walk
  • Sushi Tren
    6 min walk
  • Hotel Cortez
    1 min walk

About this property

Hotel Cortez

  • Hotel located in Equipetrol
  • Take advantage of a free breakfast buffet, a terrace, and a garden at Hotel Cortez. Treat yourself to a massage at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • An area shuttle, an elevator, and tour/ticket assistance
    • A porter/bellhop, a TV in the lobby, and luggage storage
  • Room features
  • All 184 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
  • Extra amenities include:
    • Rainfall showers, free toiletries, and hair dryers
    • 55-inch plasma TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

Similar properties

A spacious lobby with large windows, modern chandeliers, and a seating area with sofas and chairs.
Novotel Santa Cruz De La Sierra
Santa Cruz
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
9.0 out of 10, Wonderful, 130 reviews
The price is ₩174,394
₩174,394 total
Oct 5 - Oct 6
Novotel Santa Cruz De La Sierra
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Poza del Bato
  • Tahuichi

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible shuttle
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Cortez have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Cortez?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Cortez on Oct 4, 2026 start from ₩176,543, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cortez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cortez?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cortez?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Cortez located?

Located in Equipetrol, this spa hotel is within a 15-minute walk of Municipal Library, Arenal Park, and Ethno-folkloric Museum. La Recova Artisan Walk and Centro Cultural Ronald Roa are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Cortez Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 112 out of 156 reviews
Rating 8 - Good. 30 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 0 out of 156 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe, clean, attractive everything u could want
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great room, location, staff and amenities.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and property are second to none!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and polite staff. The breakfast is delicious. I spent almost two weeks and I absolutely adored this place. The pool area is wonderful. I enjoyed the gym and the hydro massage area (jacuzzis). This is included with your room reservation, you just need to make a reservation ahead of time. I noticed that they cleaned and sanitized each one after it was used. Overall it’s an amazing and very clean place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the staff was incrediblly efficient and kind.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love the pool and garden area and ALL of the staff are so friendly and helpful
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and friendly staff. Nice pool and dry and steam sauna.. will return
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing. The staff are very friendly and helpful. Very easy.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities, food and its staff were great! It would be a solid 5 stars for me except my stay for vacation and relaxation was met daily by 9 hours of a hammer doing some kind of construction up me. There was no sleeping in or coming back to the room during the day to relax and take a nap. Very frustrating. I ended up checking out a day early.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Disappointed that there was no notice that the pool was being fixed. They offered free entry to a water park instead but we didn’t have time to use it. Just really wanted the pool. But otherwise faultless. Amazing breakfast included. Clean and comfortable. Beautiful gardens to enjoy. Great location.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Nice pool and sauna and small gym - excellent for Bolivia. Friendly staff and decent breakfast. Only gripe is the coffee machine outside the breakfast restaurant: it isn’t free. This is my second stay there in 2 weeks and they had no indication of that the first time. I saw the second time they put a sign saying it was 20bol.. they only charged me 15bol the week prior.. minor detail.. My go to hotel when I arrive in Santa Cruz.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-)
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can’t say enough good things about this property. Perfect location to get to anywhere in the city. Well appointed rooms. Great staff!!! The he comp breakfast is legit!!! The on site restaurant is also great! Thank you for a great few days!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good hotel!
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in SCz
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

The Cortez Hotel was an amazing experience. Thanks!
Stayed 8 nights in Jan 2025