In-room safe, free WiFi, bed sheets

Reviews of Hotel Viru Viru II

2.5 out of 5
Hotel Viru Viru II
Av. Alameda 72 - Zona Valle Sanchez, Santa Cruz, Santa Cruz de la Sierra

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 2 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

4.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

3.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Bedding is really old and mattress and pillow really cheap quality, breakfast is included but nothing special, bad coffee and flies everywhere. No elevators so I had to haul my luggage to the 3rd floor, the lock of my door was loose almost falling apart, on top of that but accident I broke the keychain of the key, (cheap plastic) they want me to pay 30 bs for that. Around 5 usd. When I said I don’t think is fair to paid that amount for a keychain that is old, the receptionist start yelling at me, so I decide not to pay at all. Right now in Santa Cruz there’s strikes everywhere and this people are taking advantage of customers.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Un hostal pequeño, viejo y bastante descuidado. Limpieza básica para una estadía de pocas horas. El staff muy atento y cortés pero las instalaciones del hotel son bastante precarias. Aun asi, sirve para un rápido descanso por si tienes muchas horas de conexión en el aeropuerto de Santa Cruz.
Stayed 1 night in Jun 2021
Response from Alejandra on Jun 28, 2021
Gracias por tus comentarios! Recordar que el hotel es 3 estrellas y cumple con los estándares en Bolivia, tenemos baño privado, wifi, tv cable, desayuno. Por el costo es ideal para la gente que tiene conexión con otro vuelo.

6/10 Okay

Lourival

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from Alejandra on Jan 13, 2020
Muchas gracias por su puntuación Lourival, un placer servirle!