Verified
6/10 Okay
Jui-Min
Jul 27, 2025
Liked: Staff & service
Jui-Min
Stayed 1 night in Jul 2025
HOTEL NEUSCHLOSS OTARU
4.0 star property
Travelers savor world-class cuisine at this urban sanctuary in Otaru, where the elegant atmosphere creates a genuine sense of escape from everyday life.
Choose dates to view prices
Photo gallery for HOTEL NEUSCHLOSS OTARU
HOTEL NEUSCHLOSS OTARU sits in the heart of the city, offering a refined retreat complete with a bar and fine-dining restaurant. Guests relax in the full-service spa with its sauna and spa tub, while enjoying free in-room WiFi and helpful concierge assistance.
Reviews
6.06.0 out of 10
Popular amenities
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
The current price is ₩441,122
₩441,122
₩485,234 total
May 31 - Jun 1
You may also like
Ad
OTARU RETREAT by Onko Chishin
Otaru
- Hot tub
- Parking included
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 138 reviews
9.2
Wonderful
138 reviews
The price is ₩609,431
₩609,431
₩737,411 total
May 26 - May 27
Ad
SAPPORO HOTEL by GRANBELL
Higashi
- Spa
- Free WiFi
- Restaurant
- Air conditioning
8.8 out of 10, Excellent, 634 reviews
8.8
Excellent
634 reviews
The price is ₩86,245
₩86,245
₩97,729 total
May 26 - May 27
Ad
Fairfield By Marriott Hokkaido Naganuma
Naganuma
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
9.4 out of 10, Exceptional, 101 reviews
9.4
Exceptional
101 reviews
The price is ₩68,639
₩68,639
₩83,053 total
May 24 - May 25
Ad
Comfort Hotel ERA Sapporo North
Kita Ward
- Free WiFi
- Air conditioning
- Breakfast available
- Laundry
9.8 out of 10, Exceptional, 43 reviews
9.8
Exceptional
43 reviews
The price is ₩86,665
₩86,665
₩95,332 total
May 24 - May 25
Ad
Mitsui Garden Hotel Sapporo West
Sapporo City Centre
- Free WiFi
- Restaurant
- Air conditioning
- 24/7 front desk
9.0 out of 10, Wonderful, 869 reviews
9.0
Wonderful
869 reviews
The price is ₩128,669
₩128,669
₩141,539 total
Jun 1 - Jun 2
Ad
Hotel Monterey Edelhof Sapporo
Sapporo City Centre
- Spa
- Free WiFi
- Restaurant
- Air conditioning
9.2 out of 10, Wonderful, 1,496 reviews
9.2
Wonderful
1,496 reviews
The price is ₩73,510
₩73,510
₩98,277 total
Jun 1 - Jun 2
Ad
Hotel Gracery Sapporo
Sapporo City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.6 out of 10, Excellent, 1,001 reviews
8.6
Excellent
1,001 reviews
The price is ₩87,216
₩87,216
₩105,532 total
Jun 1 - Jun 2
Ad
Quintessa Hotel Sapporo Susukino
Sapporo City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.8 out of 10, Excellent, 844 reviews
8.8
Excellent
844 reviews
The price is ₩58,343
₩58,343
₩64,177 total
Jun 1 - Jun 2
Ad
Solaria Nishitetsu Hotel Sapporo
Sapporo City Centre
- Spa
- Free WiFi
- Restaurant
- Air conditioning
9.2 out of 10, Wonderful, 908 reviews
9.2
Wonderful
908 reviews
The price is ₩142,978
₩142,978
₩157,278 total
May 27 - May 28
Ad
Hotel Abest Sapporo
Sapporo City Centre
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.4 out of 10, Very Good, 124 reviews
8.4
Very Good
124 reviews
The price is ₩67,209
₩67,209
₩73,930 total
May 25 - May 26
Sign in to view eligible discounts and perks. More rewards for more adventures!
Similar properties
Granbell Hotel Otaru
Otaru
Granbell Hotel Otaru
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Parking available
8.8 out of 10, Excellent, 90 reviews
8.8
Excellent
90 reviews
The price is ₩102,640
₩102,640
₩112,904 total
May 29 - May 30
Grand Park Otaru
Otaru
Grand Park Otaru
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.8 out of 10, Excellent, 1,002 reviews
8.8
Excellent
1,002 reviews
The price is ₩105,342
₩105,342
₩127,463 total
May 31 - Jun 1
Hotel Torifito Otaru Canal
Otaru
Hotel Torifito Otaru Canal
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.8 out of 10, Excellent, 1,002 reviews
8.8
Excellent
1,002 reviews
The price is ₩78,485
₩78,485
₩86,334 total
May 24 - May 25
OMO5 Otaru by Hoshino Resorts
Otaru
OMO5 Otaru by Hoshino Resorts
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.6 out of 10, Excellent, 185 reviews
8.6
Excellent
185 reviews
The price is ₩163,017
₩163,017
₩179,319 total
Jun 17 - Jun 18
Grids Premium Hotel Otaru
Otaru
Grids Premium Hotel Otaru
Otaru
- Spa
- Free WiFi
- Restaurant
- Air conditioning
9.2 out of 10, Wonderful, 443 reviews
9.2
Wonderful
443 reviews
The price is ₩108,673
₩108,673
₩119,536 total
May 31 - Jun 1
Hotel Nord Otaru
Otaru
Hotel Nord Otaru
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.8 out of 10, Excellent, 1,001 reviews
8.8
Excellent
1,001 reviews
The price is ₩107,286
₩107,286
₩118,011 total
Jun 2 - Jun 3
Asari Classe Hotel
Otaru
Asari Classe Hotel
Otaru
- Pool
- Hot tub
- Spa
- Parking included
8.6 out of 10, Excellent, 470 reviews
8.6
Excellent
470 reviews
The price is ₩81,938
₩81,938
₩102,005 total
May 27 - May 28
Dormy Inn Premium Otaru Natural Hot Spring
Otaru
Dormy Inn Premium Otaru Natural Hot Spring
Otaru
- Spa
- Free WiFi
- Restaurant
- Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
8.8
Excellent
1,000 reviews
Hotel Sonia Otaru
Otaru
Hotel Sonia Otaru
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.6 out of 10, Excellent, 1,000 reviews
8.6
Excellent
1,000 reviews
The price is ₩106,511
₩106,511
₩120,022 total
May 25 - May 26
Authent Hotel Otaru
Otaru
Authent Hotel Otaru
Otaru
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.6 out of 10, Excellent, 928 reviews
8.6
Excellent
928 reviews
The price is ₩107,149
₩107,149
₩129,650 total
May 31 - Jun 1
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately JPY 2530 for adults and JPY 990 for children
- Housekeeping fee: JPY 1100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is HOTEL NEUSCHLOSS OTARU pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at HOTEL NEUSCHLOSS OTARU?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at HOTEL NEUSCHLOSS OTARU on May 31, 2026 start from ₩441,122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at HOTEL NEUSCHLOSS OTARU?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at HOTEL NEUSCHLOSS OTARU?
Check-out is at 11:00 AM.
Where is HOTEL NEUSCHLOSS OTARU located?
Located in the heart of Otaru, this spa hotel is within a 10-minute walk of Otaru Shukutsu Panorama Observation Deck, Shukutsu Marine Land, and Otaru Aquarium. Niseko-Shakotan-Otarukaigan Quasi-National Park and Otaru Kihinkan are also within 15 minutes.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 1 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0