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HOTEL NEUSCHLOSS OTARU

4.0 star property
Hotel in Otaru with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for HOTEL NEUSCHLOSS OTARU

View from property
Exterior
1 bedroom, down comforters, in-room safe, free WiFi
Lobby
Sauna, hot tub
HOTEL NEUSCHLOSS OTARU sits in the heart of the city, offering a refined retreat complete with a bar and fine-dining restaurant. Guests relax in the full-service spa with its sauna and spa tub, while enjoying free in-room WiFi and helpful concierge assistance.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is ₩322,897
₩355,187 total
Oct 1 - Oct 2

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Panoramic Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Private bathroom
Toilet with electronic bidet
Shower/tub combination
Bathrobes
  • 74 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, Bay View

Standard Twin Room, Bay View | 1 bedroom, down comforters, in-room safe, free WiFi

Standard Twin Room, Bay View

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Twin Room, Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Panoramic Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 68 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | 1 bedroom, down comforters, in-room safe, free WiFi

Comfort Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Luxury Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 62 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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9.0 out of 10, Wonderful, 1,087 reviews
The price is ₩81,552
₩108,680 total
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About the neighborhood

Map
3-282,syukutsu, Otaru, hokkaido, 0470047

What's nearby

  • Otaru Aquarium - 6 min walk - 0.5 km
  • Otaru Canal - 5 min drive - 4.2 km
  • Sakaimachi Street - 7 min drive - 5.8 km
  • Shin Nihonkai Ferry - 9 min drive - 7.5 km
  • Otaru Tenguyama Ropeway - 10 min drive - 9.0 km

Getting around

  • Otaru Station - 16 min drive
  • Inaho Station - 27 min drive
  • Sapporo Okadama Airport (OKD) - 59 min drive

Restaurants

  • ‪コメダ珈琲店 小樽運河通り店 - ‬7 min drive
  • ‪小樽貴賓館 - ‬11 min walk
  • ‪青塚食堂 - ‬12 min walk
  • ‪に志づか - ‬4 min drive
  • ‪ISO - ‬7 min drive

About this property

HOTEL NEUSCHLOSS OTARU

Upscale hotel near Otaru Canal
Consider a stay at HOTEL NEUSCHLOSS OTARU and take advantage of a bar, a full-service spa, and a hot tub. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at レストラン「ブラウキュステ」, the on-site fine-dining restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and a vending machine
  • Meeting rooms, smoke-free premises, and a 24-hour front desk
Room features
All 58 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,009 reviews
The price is ₩93,171
₩102,488 total
Sep 30 - Oct 1
Hotel Torifito Otaru Canal

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2530 for adults and JPY 990 for children
  • Housekeeping fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL NEUSCHLOSS OTARU Hotel
HOTEL NEUSCHLOSS OTARU otaru
HOTEL NEUSCHLOSS OTARU Hotel otaru

Frequently asked questions

Is HOTEL NEUSCHLOSS OTARU pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL NEUSCHLOSS OTARU?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at HOTEL NEUSCHLOSS OTARU on Oct 1, 2025 start from ₩322,897, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL NEUSCHLOSS OTARU?

Self parking is free at this property.

What time is check-in at HOTEL NEUSCHLOSS OTARU?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at HOTEL NEUSCHLOSS OTARU?

Check-out is at 11:00 AM.

Where is HOTEL NEUSCHLOSS OTARU located?

Located in the heart of Otaru, this spa hotel is within a 10-minute walk of Otaru Shukutsu Panorama Observation Deck, Otaru Aquarium, and Shukutsu Marine Land. Niseko-Shakotan-Otarukaigan Quasi-National Park and Otaru Kihinkan are also within 15 minutes.

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