HOTEL NEUSCHLOSS OTARU

Property class: 4

Choose dates to view prices

At HOTEL NEUSCHLOSS OTARU, you can look forward to a bar, a full-service spa, and a hot tub. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at レストラン「ブラウキュステ」, the on-site fine-dining restaurant. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ₩374,485
₩411,934 total
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, Sea View

A hotel room with two beds, a large window with a view, and a television on a dresser.

Superior Twin Room, Sea View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Bay View

Room

Standard Twin Room, Bay View

  • Bay view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Quadruple Room

A wheelchair in a hotel lobby with a patterned carpet, a wooden chair, and a lamp.

Comfort Quadruple Room

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Panoramic Suite

A spacious room with a view of the sea, a dining area with a table and chairs, and two plush armchairs.

Panoramic Suite

  • Sea view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite

A modern living room with a curved ceiling, a large sofa, a dining area, and a view of the sea.

Panoramic Suite

  • Harbor view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Quadruple Room

A hotel room with a sofa, two beds, a table, and a lamp.

Superior Quadruple Room

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

Superior Double Room

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

A room with a dining area, a sofa set, and a view of the sea.

Luxury Suite

  • Bay view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Otaru, HOTEL NEUSCHLOSS OTARU is in the city center and in a national park. Kiroro Resort and Kokusai Ski Resort are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Otaru Shukutsu Panorama Observation Deck are also worth visiting. Visit our Otaru travel guide
Map
3-282,syukutsu, Otaru, hokkaido, 0470047

What's nearby

  • Otaru Shukutsu Panorama Observation Deck
    3 min walk - 0.3 km
  • Shukutsu Marine Land
    9 min walk - 0.8 km
  • Otaru Aquarium
    9 min walk - 0.8 km
  • Nishin Goten
    15 min walk - 1.3 km
  • Otaru Kihinkan
    15 min walk - 1.3 km

Getting around

  • Otaru Station
    18 min drive
  • Inaho Station
    26 min drive
  • Sapporo Okadama Airport (OKD)
    62 min drive

Restaurants

  • ルタオ
    7 min drive
  • コメダ珈琲店 小樽運河通り店
    7 min drive
  • 小樽貴賓館
    11 min walk
  • 青塚食堂
    12 min walk
  • レストラン おたる三幸 水族館店
    8 min walk

About this property

HOTEL NEUSCHLOSS OTARU

  • Upscale hotel near Otaru Canal
  • Consider a stay at HOTEL NEUSCHLOSS OTARU and take advantage of a bar, a full-service spa, and a hot tub. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at レストラン「ブラウキュステ」, the on-site fine-dining restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a vending machine, and concierge services
    • A 24-hour front desk, smoke-free premises, and meeting rooms
  • Room features
  • All 58 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • 42-inch LCD TVs with cable channels
    • Wardrobes/closets, heating, and housekeeping

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Frequently asked questions

Is HOTEL NEUSCHLOSS OTARU pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL NEUSCHLOSS OTARU?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at HOTEL NEUSCHLOSS OTARU on Nov 3, 2026 start from ₩374,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL NEUSCHLOSS OTARU?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at HOTEL NEUSCHLOSS OTARU?

Check-out is at 11:00 AM.

Where is HOTEL NEUSCHLOSS OTARU located?

Located in the heart of Otaru, this spa hotel is steps from Niseko-Shakotan-Otarukaigan Quasi-National Park and Otaru Shukutsu Panorama Observation Deck. Shukutsu Marine Land and Otaru Aquarium are also within 10 minutes.

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Reviews

HOTEL NEUSCHLOSS OTARU Reviews

4.0

6.0

Cleanliness

8.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
スーペリア ツインルーム シービューを予約しました。 彼女が客室内の浴槽を楽しみにしていましたが、虫（蛾とキノコバエみたい虫）がいっぱいて落胆でした。 浴槽の中にも何匹の虫の死骸が浮かんでいました。
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Stayed 1 night in May 2026