I think all the staff make up for the stay at the property except the boss, Victor. It is not that Victor is unfriendly but is too Return on Investment driven. For example, when we enquired about the tour he organised, he was not very specific on the locations that he'll be covering. He seemed to be pretty fluid on his itinerary. In addition, the tour is not entirely cheap at $80,000 KRW per pax inclusive of lunch. Eventually, we decided to hire a taxi that will take us to the locations that we would like to visit for $100,000 KRW for the 5.5 hours trip. Therefore, it might be better off to hire your own taxi instead of taking his tour. The next day, we (my wife and myself) felt that we are getting a little 'cold shoulder' from him. However, his staff both Alex and Nan are very friendly and obliging. They speak pretty good english as well. Another important point to add is that the hotel is located some 3mins drive from the main street. If you decide to walk up sloop, it will take you at least 12mins to reach the hotel.