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Reviews of Calistar Hotel

3 out of 5
Calistar Hotel
21 Myeongdong 7-gil, Jung-gu, 4F, Artnouveau Centum, Seoul, Seoul

Reviews

6.6
Rating 10 - Excellent. 35 out of 163 reviews" "
Rating 8 - Good. 39 out of 163 reviews" "
Rating 6 - Okay. 36 out of 163 reviews" "
Rating 4 - Poor. 30 out of 163 reviews" "
Rating 2 - Terrible. 23 out of 163 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, amenities
Perfect location in the area of myeongdong
Stayed 4 nights in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect as it’s near enough central to the main shopping area. The staff were friendly and while there was a language barrier they showed no frustration. As the hotel is in a building with other businesses a couple of restaurants to be exact I was able to meet people. Felt completely safe I smoke and would go outside at 1pm-3pm as I sometimes suffer from insomnia and never once felt at risk- I am aware not everyone may have this experience but for me the location the facilities and the people were perfect.
Stayed 4 nights in May 2024

8/10 Good

Kersti

Stayed 3 nights in Apr 2024

4/10 Poor

Hsin-Hua

Stayed 2 nights in Feb 2024

10/10 Excellent

Luis, New Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only bad thing was that I couldn't bring friends or family to my room when I paid so much money to stay for 9 nights and 10 days. They have to improve on that, but afterward everything was wonderful.
Stayed 9 nights in Jan 2024

4/10 Poor

yongjin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Fazuly

Its a decent hotel in the middle of myeong dong area.
Stayed 3 nights in Dec 2023

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service
Room was smelly like mold. Have to clean your own room.
Stayed 9 nights in Nov 2023

10/10 Excellent

JITTAMAD

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
ห้องสะอาด บริการดี ที่พักใกล้กับแหล่งช็อปปิ้งเมียงดง เดินทางสะดวกมาก และมีบริการฝากเก็บสัมภาระให้อีกด้วยค่ะ
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Only has public washroom but great location
CONS: The front desk guy is very rude. Always cuts me off when I am speaking. Knocks and comes into the room to turn off AC even if I was still in the bedroom. I talked to him about it but he kept doing that. I even asked if the use of AC is timed, he said no. But he still went in to turn it off, multiple times. NO SHARED WR(Toilet) FOR DORMITORY. This hostel is on the 4th floor of a commericial building. There are other offices in the bldg so you will be using public toilet because they only have wash area inside the dormitory. PROS: Great location. It is in the heart of Myeongdong. Clean dormitory.
public toilet
broken flush
only one toilet was working
Entrance to dormitory
Stayed 7 nights in Sep 2023

6/10 Okay

Miyuki

Stayed 3 nights in Sep 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and polite. Definitely recommend to stay here for a place that you just want to crash after a day of adventure. Very simple and had the necessities
Stayed 5 nights in Aug 2023

2/10 Terrible

An

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
TERRIBLE CUSTOMER SERVICE, SAVE YOUR MONEY STAY SOMEWHERE ELSE THAT TREAT U BETTER. I recently had the unfortunate opportunity to stay at CALISTAR Hotel during my visit to Korea, and I must say it was a complete disappointment. From the moment I entered the premises, I encountered numerous issues that left me unsatisfied and frustrated. Firstly, the service at this hotel was abysmal. The staff seemed disinterested and unhelpful, lacking any semblance of professionalism. Even simple requests took an eternity to be fulfilled. It felt like they couldn't be bothered to cater to guests' needs. Furthermore, the rooms were far from what was advertised. The walls were thin, allowing every sound from the hallway and neighboring rooms to infiltrate my peace. This made it impossible to get a good night's sleep, with constant disturbances throughout my stay. The decor was outdated and worn-out, lacking any warmth or charm. The overall cleanliness of the room left much to be desired, with noticeable dust and stains on the furniture. The worst aspect of my stay was the faulty bathroom facilities. The showerhead barely produced any water pressure, making it a frustrating endeavor to cleanse oneself effectively. Moreover, the drainage system was faulty, resulting in a slow and unpleasant flooding of the bathroom floor. This led to a constant dampness and an uncomfortable environment. However, another worst experience is that next room complained about us being loud and we were not loud at
Stayed 5 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
First of all, the location could not be better! It is a short walk from lines 2 and 4 and close enough to the main Myeongdong hub without being too affected by the noise. Unfortunately, that was really the only positive I had about staying here. I had to wait in the reception while the worker behind the desk showed guests around which wasn’t very necessary. The rooms are extremely tight which was never much of an issue but, because there are no windows, it was far too warm. We were not allowed to put the air con any lower than 25 degrees which didn’t make much difference and people would switch it off through the night. The bedroom light also stays on throughout the night and the curtain does not do a great job at blocking the light so I did not get a full nights sleep for the entirety of my 4 night stay. My biggest negative would be that the
Stayed 4 nights in Jun 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
cant bring friends
Stayed 1 night in Jun 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff could not speak English, so communication was difficult to solve my issues. I was confused about the description at the last exit to walk to the hotel. The description says explicitly 'turn right ' when leaving exit 5 but in fact I should have turned to the left. Before I realized this, I crossed a big street and I needed to ask people about the way to Calistar. was confused. The location itself is crowdy so that is almost impossible to get a seat in restaurants around. Very good is the transportation system. But you need to know where you are and where you want to go. There is a special app for this to support you.
Stayed 2 nights in May 2023

10/10 Excellent

Shehram

Liked: Cleanliness, staff & service
Nice lobby and friendly staff

2/10 Terrible

Kyoungshin

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Note: Double room / Twin room has NO WINDOW. My work mate checked in first and I realized that the room have no window at all. I did not wished to make any issue since I visited Seoul for work not for leisure so I did not make any complaint. However, unlike its photo, the room DOES NOT HAVE ANY WINDOW. And trust me, having window do make big difference in terms of your breathing comfort. Plus, you can hardly see front desk person when you check-in. (My work mate checked in at 7PM and there was another group of people whom waiting for front desk person to show up) Later 10PM, I again found another groups of people whom waiting for Front desk person to check in.
Stayed 1 night in Nov 2022

6/10 Okay

EMMA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Just for a sleep
Stayed 1 night in Dec 2019
Response from Calistar Hotel on Feb 11, 2020
Dear Guest, Warm greeting from Calistar Hotel Myeongdong, Thanks for your review at our hotel, we are very delighted that you chosen our hotel during your staying in Korea. It is always a pleasure to receive feedback from guest. Again, we are fully understand your claim and thanks for your honest review. We will share your experience with our staff to continuously provide good quality of service. Thanks again for your review, and we would like to be welcome you in the future and hope you next visit will be as pleasant as the previous one. Sincerely Calistar Hotel Myeongdong

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019
Response from Calistar Hotel on Jun 30, 2019
Dear Guest, Warm greeting from Calistar Hotel Myeongdong, Thanks for your review at our hotel, we are very delighted that you chosen our hotel during your staying in Korea. It is always a pleasure to receive feedback from guest. Again, we are fully understand your claim and thanks for your honest review. We will share your experience with our staff to continuously provide good quality of service. Thanks again for your review, and we would like to be welcome you in the future and hope you next visit will be as pleasant as the previous one. Sincerely Calistar Hotel Myeongdong

10/10 Excellent

Chooi Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect ! Just few minutes walking from Euljiro-1ga staton Exit 5 :)
Stayed 2 nights in Feb 2019
Response from Calistar Hotel on Feb 26, 2019
Dear Guest, Warm greeting from Calistar Hotel Myeongdong, Thanks for your review at our hotel, we are very delighted that you chosen our hotel during your staying in Korea. It is always a pleasure to receive feedback from guest. Again, we are fully understand your claim and thanks for your honest review. We will share your experience with our staff to continuously provide good quality of service. Thanks again for your review, and we would like to be welcome you in the future and hope you next visit will be as pleasant as the previous one. Sincerely Calistar Hotel Myeongdong

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent value. Good staff.. only issues was late night bag packing in the hallways because some people have no sense of decency
Stayed 1 night in Dec 2018
Response from Calistar Hotel Myeongdong on Jan 19, 2019
Dear Guest, Warm greeting from Calistar Hotel Myeongdong, Thanks for your review at our hotel, we are very delighted that you chosen our hotel during your staying in Korea. It is always a pleasure to receive feedback from guest. Again, we are fully understand your claim and thanks for your honest review. We will share your experience with our staff to continuously provide good quality of service. Thanks again for your review, and we would like to be welcome you in the future and hope you next visit will be as pleasant as the previous one. Sincerely Calistar Hotel Myeongdong

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Extremely good location. Unfriendly hotel staff. No proper cleaning of room after each day. Small room, but rather functional. Stay here for the location, nothing else
Stayed 3 nights in Nov 2018
Response from Calistar Hotel Myeongdong on Jan 19, 2019
Dear Guest, Warm greeting from Calistar Hotel Myeongdong, Thanks for your review at our hotel, we are very delighted that you chosen our hotel during your staying in Korea. It is always a pleasure to receive feedback from guest. Again, we are fully understand your claim and thanks for your honest review. We will share your experience with our staff to continuously provide good quality of service. Thanks again for your review, and we would like to be welcome you in the future and hope you next visit will be as pleasant as the previous one. Sincerely Calistar Hotel Myeongdong

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinese tourist trap - dirty motel.
BEWARE!!!!! The hotel owners are not Korean - they are Chinese. Most of the people who stay are Chinese tourists (rude and loud). This isn't a hotel, it's an office turned into a dorm-style room. The walls are not sound proof so you can hear conversations and people fighting (Chinese tourists). The pillows were infested with bed bugs (see picture below) and the hotel is that of Chinese standards - I should know I lived in China for 10 years. I do not recommend this hotel to anyone and hotels.com should dump them as a vendor. As for parking, don't believe their 10,000KRW a day parking price, I got charged more than that.
Stayed 1 night in Sep 2018

6/10 Okay

RYUDAI

Traveled with group
Liked: Cleanliness
受付の横の部屋でした。ゲストが受付に人がいない時に、多々尋ねてきて本当に迷惑でした
Stayed 2 nights in May 2024

6/10 Okay

HARUNO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
お部屋や備え付けのものは綺麗だった。 ただ受付の男性の方が不親切すぎた。 フロントにある監視カメラに映る画面を指しながら、ここが部屋でトイレでとか説明された。部屋のロックが開かないと伝えるとあってるからもう一回やってくれと座ったまま言われ接客態度良かったら次回も利用したかった
Stayed 1 night in May 2024

2/10 Terrible

Cheyoung

Disliked: Cleanliness, staff & service, property conditions & facilities
직원이 굉장히 불친절해 아주불쾌했음 침대시트가 더러워서 이불깔고잠 대체적으로 청결하지못했고 호텔찾기가 매우 어려웠음 호텔이란명칭을쓰기에는 매우 부적합하다고 판단됨 다시는 가고싶지않은곳
Stayed 1 night in Apr 2024

8/10 Good

KENTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

FUKUMI

Traveled with group
Liked: Property conditions & facilities, room comfort
立地最高
2/19〜22まで　3泊4日　お世話になりました 19日目のフロントの対応がすごく悪かったのでガッカリしましたが20〜22日のフロントの方は とても優しそうな方で気持ちよく過ごせました。　立地的に　とても便利だし紹介されていたので 今回初めての利用でした。 まずはお部屋よりフロントの対応が良いと 安心しますので 1日目の19日の方のお客への対応の教育を お願いしたいと思います。
Stayed 3 nights in Feb 2024

6/10 Okay

FUNG HAR CAROL

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
除了方便， 基本無其他可取之處， 住一兩晚是可以， 我共住了十天， 服務態度就看出來了
Stayed 7 nights in Feb 2024

2/10 Terrible

KOUMEI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋では飲食禁止 シャワーはトイレと洗面台があってその狭いとこに付いてるだけ 暖房は無し 多分ネズミがいる。 ２度と行きません
Stayed 1 night in Jan 2024

8/10 Good

MASAKO

Liked: Cleanliness, staff & service, property conditions & facilities
シャワー室は朝使った方が清潔です。空いてるしお掃除も済んでいます。夜は混んでるし、びしょ濡れなのは仕方ないけど。あとは問題ないです。1人旅なら便利だしおすすめです！
Stayed 2 nights in Jan 2024

6/10 Okay

hung ming

Traveled with group
Disliked: Property conditions & facilities, room comfort
双床房实在太狹小，及浴室玻璃門，磨沙片不到底，和女兒同房好不方便。
Stayed 4 nights in Jan 2024

8/10 Good

ATOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

tomonori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

NAOMI

Stayed 1 night in Dec 2023

10/10 Excellent

YUKIE

Liked: Cleanliness, amenities
明洞ストリートやロータリーからも近く大変便利でこれからは毎回空きがあれば こちらを利用したいと思います。
Stayed 2 nights in Dec 2023

4/10 Poor

TOMOMI

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

KUSUMI

Disliked: Staff & service, amenities, property conditions & facilities
説明が早過ぎて理解するのに苦慮しました。
Stayed 1 night in Nov 2023

10/10 Excellent

Keisuke

Stayed 1 night in Nov 2023

6/10 Okay

TSUHAKO

Stayed 3 nights in Nov 2023

2/10 Terrible

Haruka

Stayed 2 nights in Oct 2023

4/10 Poor

mami

Stayed 2 nights in Oct 2023

6/10 Okay

PHICHAMON

Stayed 1 night in Oct 2023

2/10 Terrible

sungwook

Stayed 1 night in Oct 2023

10/10 Excellent

Nana

Stayed 2 nights in Oct 2023

4/10 Poor

???

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Chin Yee JASMINE

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
首先我要是事先知道這酒店要求那麼多，我是一定不會租下它！！ 第一 在地圖上是找不到的！它的名字是「明洞寶石酒店」所謂3星酒店！ 第二 床單和毛巾都是發黃，有很多碎頭髮在床單上！ 第三 「租住6天」是從來沒有人來收拾房間的！ 第四 第一次住「酒店」是需要自己收垃圾及分類！ 第五 房間不淮進食不要緊，但是共享廚房是凌晨1時就關閉。過時還被職員黑臉！ 第六 熱水忽冷忽熱的，洗澡很辛苦！ 第七 毛巾要自己放在外的收集桶，也沒有人告知可在那取新毛巾！ 第八 冷氣是直接吹向床，身體不強壯不建議住這裡！ 總結。整體很差很差很差！還有被歧視的感覺！在來韓國不會再選擇此間「酒店」 建議選梨太院或弘大附近的

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Sans plus
A part la localisation de l'hotel le reste n'est pas terrible. Ok en depannage
Stayed 1 night in Sep 2023

6/10 Okay

Punpun

Traveled with group, Traveled with partner
Not bad near street food and many shop
Stayed 4 nights in Sep 2023