Staff are very friendly. However, this hotel advertises itself as a 4-start hotel, but the service seems to be more of 3-start or 3.5-star.
They do not have any breakfast, any restaurant, and the gym is very small with only one bench and some dumbbells and 2 threadmills. Hotel does not help the guests with basic services such as cash advance or similar. Even for laundry, you have to buy your own detergent. These do not seem to be a 4-start hotel service.