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Reviews of Kpop Haus

2.5 out of 5
Kpop Haus
22 Toegye-ro 2-gil, Jung-gu, Seoul

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 11 out of 51 reviews" "
Rating 4 - Poor. 9 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tyler, Brooklyn Center

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wifi didnt work at all. Crazy Tiny and steep steps to get to any floors. No elivater in tge second building. And just overall... not the best. I had 3 nights booked there and only stayed 1. I had to book another hotel for the other remaining 2 nights, thats how much i dodnt enjoy this hotel.
Stayed 3 nights in Feb 2024

6/10 Okay

Glen

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable but needs some improvements
Location and price were quite good. Layout of the room could be improved upon to declutter near the room entrance. Shower was in a wet area abd made keeping the bathroom dry almost inpossible. Very noisy other tenants but this is not really the properties fault.
Stayed 3 nights in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, amenities, property conditions & facilities
There were no full towels, only hand towels. There is no shower, just a room with a shower head and a drain, which will flood the room if you’re not careful. All the electrical chords are on the floor, so if water makes it into the room it’s very dangerous. The locker room smells like mold. There are random appliances all throughout the stairway. There was no staff other than one cleaner we saw briefly. The location was convenient, but you have to walk uphill from the train station. Would not recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

6/10 Okay

Frantisek

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
not worth the price
+Hotel is in good location. - narrow corridors, stairs, not easy to get into the room - only cold watter and we managed get somebody on the reception to help us the last day of our stay. - i saw a cockroach in the room
Stayed 3 nights in Oct 2021

4/10 Poor

PQ, Melbourne

Traveled with family
Disliked: Cleanliness, staff & service
Property and ammenities wise were alright. Staff was very really unfriendly. We asked him a few questions, he ignored and refused to answer. He even did not look us in the eye while we were talking to him. Worst service I’ve ever met in customer service.
Stayed 3 nights in Feb 2020
Response from Kpop Haus on Feb 13, 2020
We apologize for any inconvenience. We will correct it.

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019
Response from Kpop hotel seoul tower on Nov 21, 2019
レビューありがとうございます。 お客様。

8/10 Good

Loc

Traveled with family
Liked: Staff & service
The place is located very convenient, near everything. The staff was nice and very helpful.
Stayed 4 nights in Aug 2019

8/10 Good

Tiep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from hyun on Jun 9, 2019
Hello! Thank you for your valuable review. We'll do our best. Thank you!

4/10 Poor

AKEMI

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
建物が古く壁崩れかけてたり、バスルームの作りがイマイチで、洗面台の排水が壊れて漏れていた。家具が壊れかけていてビックリです。 三階でエレベーターも無く荷物を運ぶのが大変だった。そして廊下が狭いのに掃除用具が出しっぱなしだった2日掃除が入らないのでタオルも汚かった。良かったのは便利なばしでした。
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분이 친절하시고 가격 대비 룸컨디션도 만족합니다.
Stayed 1 night in Feb 2024

8/10 Good

Ito

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023

4/10 Poor

Kangjin

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

MISAKI

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応が良かったです。 また利用したいと思います。
Stayed 2 nights in Sep 2023

8/10 Good

soon wook

Business traveler
Liked: Cleanliness, room comfort
청결상태 양호했음. 찾기가 좀 어려웠음
Stayed 1 night in Jul 2023

2/10 Terrible

ERIKA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Han wool

Disliked: Cleanliness, staff & service, property conditions & facilities
케이팝에 어울리는 게하가 되길
체크인 하는 곳은 호텔이었음 체크인 건물 옆건물이 게하 건물임 엘리베이터 없으 계단으로 올라가야 하는데 캐리어 들고 오시면 고생합니다.. 화장실 청결오 좀 더 신경써 주셨으면 합니다
Stayed 1 night in Dec 2022
Response from 1 on Jan 17, 2023
현재 개선중에 있습니다.불편한점있음 언제든지 호텔로 연락주시길 바랍니다.

10/10 Excellent

takako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5泊しました。 親切なスタッフのおかげで、最後まで気持ち良く利用できました。おススメです。
Stayed 5 nights in Oct 2022

4/10 Poor

Asami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレのドアが閉まらない。 電気が消えない。 排水溝は初めから詰まってる。 フロントは無人で名前の書かれたカードキーを自分で持って行くので誰でも勝手に持って行けてしまう。 エレベーターがなく、階段の幅もとても狭いためまっすぐ乗ると靴がはみ出る。 縦15cmほどだと思う。 キャリーを持って昇り降りは相当大変。
Stayed 2 nights in Oct 2022

8/10 Good

mai

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
部屋は私が泊まったゲストハウスの中でかなり綺麗な方でした。ですが事前のチェックインの連絡をしても返事は来ず、電話も中々繋がらなく荷物預かりサービスがありますが人が無人で預けることができず少し不便でした。
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 굿
가성비 굿 숙소도 깨끗하고 마음에 들었어요
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
沒有電梯，樓梯很窄，要扛29吋大行李上下樓一定要男生，房間清潔有待加強，浴室持續飄散水管傳來的異味；四人房房間很大，有冷氣有地熱，蓮蓬頭水壓夠強，如不介意的旅客，可以參考，距離南大門市場2分鐘，價錢便宜
Stayed 5 nights in Jan 2020
Response from Kpop Haus on Feb 15, 2020
不便之处，敬请原谅。 我们将纠正它。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンスがとても良かったです！
Stayed 2 nights in Feb 2020
Response from Kpop Haus on Feb 15, 2020
良い後期に感謝します。

6/10 Okay

Mayce

Traveled with family and small children
Liked: Staff & service
The location is good, but no lift and no hot water support, little bit disapointed.
Stayed 4 nights in Jan 2020
Response from Kpop Haus on Feb 13, 2020
Thank you for your detailed review.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 9 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness
已經在智遊網付費完成，到達首爾第1晚遇到飯店系統出狀況沒有房間可住，雖飯店退還一晚費用但我們必須馬上自行找住處,感覺非常不好，且飯店清潔度不佳，我們有提供一瓶洗衣精供以後的住客使用,但隔天立馬不見，整體感覺非常差!!!
Stayed 5 nights in Jan 2020
Response from Steve Choi , Kpop Haus on Feb 5, 2020
不便之处，敬请原谅。 我们将纠正它。

2/10 Terrible

LEE PING

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不推薦
住宿在三樓 沒有電梯要爬樓梯 樓梯還很窄只能一個人通過非常危險且不方便 住宿四天沒有一天來整理房間不知道在忙什麼 房間廁所有異味 一開廁所門整個房間都是臭味住宿位於小山坡上 還要爬坡非常不方便 要我給評分 大概半顆星吧 以後絕對不會再住
Stayed 4 nights in Dec 2019
Response from Nicky on Dec 21, 2019
We've already noticed Hotel Information on Expedia, If you wanted your room with a lift, You can book Kpop Hotel. And we've already noticed you that CHECK the Policy at check-in that we do housekeeping if you ask for it. Thanks

2/10 Terrible

YOUNG OK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
洗面台が水が溜まって抜けなくて気持ち悪かった
Stayed 1 night in Nov 2019
Response from Kpop Haus on Nov 26, 2019
ご不便をおかけして申し訳ありません。使用中に不具合がありましたら、いつでもフロントに教えてください。すぐに処理します。

2/10 Terrible

S.I

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
お湯が出ませんでした。トイレ、シャワーは下水臭く錆だらけで、顔を洗うのもためらいました。共有スペースのトイレは汚すぎて使えませんでした。4階までエレベーターがなく、階段もとても狭いためスーツケースを運ぶのは困難です。立地はとてもよいですが、それだけです。
Stayed 1 night in Nov 2019
Response from Kpop Haus on Nov 26, 2019
使用中に不具合た点がございましたら、すぐにフロントにお申し付けください。ご不便をおかけして申し訳ありません。

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
酒店在南大門對面，距離首爾站約15分鐘腳程，屬精品酒店形式房間不多，主樓有升降機，副樓冇升降機，房間寬敞整潔，但不設每日打掃，附近有很多食肆。以價格而言，十分抵住。
Stayed 3 nights in Nov 2019
Response from Nicky on Dec 11, 2019
Thank you for your review and your stay! Hope to see you again soon.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Steve Choi at Kpop hotel seoul tower on Nov 21, 2019
Thank you so much for you give us perfect score. please always be happy and healthy.

8/10 Good

Jeonggyu

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
部屋の汚れが目立った。
Stayed 2 nights in Oct 2019
Response from Kpop hotel seoul tower on Nov 11, 2019
申し訳ありません。私たちが是正いたします。

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋全体は掃除してあるようには見えました。でも気になるところも多々あり。シーツにシミがありました。洗っても落ちない汚れなのかもしれませんが、なんとなく真っ白で統一された部屋なので余計に気になりました。 トイレットペーパーも黄色くブヨブヨに汚れているようなものが置いてありました。 水回りは小さな虫が気になりました。
Stayed 3 nights in Sep 2019
Response from Kpop hotel seoul tower on Nov 11, 2019
申し訳ありません。私たちが是正いたします。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
冷蔵庫の後ろの髪や埃が気になりましたが ファミリールームは広くて快適でした。
Stayed 2 nights in Sep 2019
Response from Kpop Hotel seoul tower on Nov 11, 2019
詳細後期に感謝いたします。

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

yuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔 그리고 넓어 좋은 곳
저렴한 비용으로 만족스러운 숙박이었습니다. 아주 넓고 깔끔하고 또 조용합니다. 매우 만족했습니다.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
とても快適でした！！楽しい旅を過ごせてよかったです！
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

HUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿的地點很好，離首爾站與明洞都很近。房間也很乾淨。重點是房價很便宜，下次還會想再入住。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
道を聞いたら地図を印刷してくださったり、親切にしていただきました。 駅も近いので便利で、またお願いしたいと思いました。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
케이팝하우스 이용후기
케이팝호텔 바로 옆 붙은 건물이고 건물을 리모델링해서 게스트하우스로 만들었네요 게스트하우스라 크게 기대는 하지 않았지만 실상 청결도는 상당히 미흡했습니다 계단에 머리카락 뭉치며 종량제봉투가 있어서 처음 객실계단을 오르며 내가 잘못 예약했나 싶을정도이고 가족들에게 미안할 정도였으니까요 객실내부는 냉장고 TV32인치 벽걸이 보일러 에어컨이 설치되어 있고 냉장고는 냉장이 안 되는 것 같았고 문짝 진열대가 뜯겨져 있었어요 생수병 들어갈 만큼의 냉장고 사이즈는 아닙니다 냉장고를 제외한 다른 가전은 거의 새 제품으로 만족합니다 방 크기는 4인가족이 쓰기에 넓어서 좋았습니다 남대문시장이 인근에 있어 하룻밤 묵었는데 청소나 몇가지 사항만 개선하면 좋을 듯 합니다 아무것도 신경 안 쓰고 잠만 자고 갈 거면 몰라도요. 제주 숙박시설에 비하면 많이 부족한 점만 보여서 사견이니 참고하시기 바랍니다 적당한 가격에 관광지 가까운 곳에 묵으실거면 이용할만 합니다 그리고 호텔스닷컴은 결제할때 신용카드가 한정되어 있어 불편했네요
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019
Response from 권현정 on Jun 9, 2019
안녕하세요 높은 점수 감사드립니다. 더욱 정성껏 모시겠습니다. 감사합니다

6/10 Okay

Verified traveler

Traveled with group
床暖房も備え付けられていて 冬の寒い韓国には嬉しかったですが ちょっとトイレから下水らしき匂いが するので寝てる間に匂いがしてきました。 あと、備え付けのドライヤーが古いのか 髪の毛を乾かしていたら途中でドライヤーの 中の金属？の部分に火がついて残念でした。 誰かの髪の毛に火が飛ぶならして火事に ならないか凄く心配です。
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗で過ごしやすかったです！また泊まれたら嬉しいです！ありがとうございました！！
Stayed 3 nights in Feb 2019

10/10 Excellent

Haru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
만족합니다. 편안하게 지냈어요
Stayed 2 nights in Jan 2019

10/10 Excellent

Haru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요^^
3일 묵었는데 깔끔하고 편안했어요. 매우 만족 합니다.
Stayed 1 night in Jan 2019

6/10 Okay

肩こりさん

Liked: Room comfort
いつも利用するkポップホテルの隣にできた新しいホテルです。階段のみで、部屋は4階だったのでいつも大変でした。
Stayed 1 night in Dec 2018