"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"
"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"
"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"
" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc.
The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it."
"I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc.
The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it."
"Smell of garbage, found a lot of garbage behind table, hot shower sound like jumbo jet will landing, no wall outlet in table, charge laptop on the floor, has water heater pot dirty, and no wall outlet, terrible, other is ok"
"Smell of garbage, found a lot of garbage behind table, hot shower sound like jumbo jet will landing, no wall outlet in table, charge laptop on the floor, has water heater pot dirty, and no wall outlet, terrible, other is ok"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Wonderful Stay!
I had a fantastic experience during my recent stay at this hotel. The rooms were impressively spacious and impeccably clean, making it easy to relax and feel at home. Everything was well-maintained and thoughtfully arranged, which added to the overall comfort.
What truly made the stay exceptional was the staff. Everyone was warm, attentive, and professional—but I want to give a special Thanks to Ghita and Fitria (hope I spelled your names right!) . Their kindness and helpfulness went above and beyond, and they made me feel genuinely welcomed throughout my visit."
"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
If I need to cancel my hotel reservation in Sepaku, will I receive a refund?
Yes! You'll find that most hotel reservations are refundable if you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a non-refundable reservation, you might still have the option to cancel and receive a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Sepaku.
Where can I learn more about changing or cancelling my trip to Sepaku?
For more details about picking new dates or cancelling your trip to Sepaku, head over to our customer service page.
What's it like to stay in Sepaku?
Visitors are sure to enjoy all that Sepaku has to offer. In Sepaku, there are 4 hotels and other accommodations to choose from. Find out more about Sepaku.
What are the top places to visit in Sepaku?
Sun Bear Sanctuary is one of the places to visit in the surrounding area. Check out what more to see and do in Expedia's Sepaku guide.
What's the weather like in Sepaku?
The hottest months are usually October and April with an average temp of 81°F, while the coldest months are January and February with an average of 80°F. The rainiest months in Sepaku are April, March, December, and January, with each month seeing an average of 12 inches of rainfall.
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