덴파사르 세랑안 다이브 발리 / 세랑안 마린 서비스 근처 호텔 & 숙소 추천

"가족들과 너무 즐겁게 지내고 갑니다! 룸컨디션도 좋았습니다^^"

"직원들이 아주 친절함"

"I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility. "

"The warmest service, nice and clean. Overall condition is bit old though. Perfect place having family rest with affordable cost. "

"수영장 공사 중 으로 이용 못하고 조식 메뉴는 현지식으로 먹을게 없었어요"