덴파사르 메르타사리 비치 근처 호텔 & 숙소 추천

"직원들이 너무나 친절합니다. 제가 요청하는 부분에 대해 모두 수용해 주셨어요. 시설도 아주 깨끗합니다."

"It was great all of them"

"I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility. "

"직원분들 너무 다 친절하시고, 침대도 편안하고, 조식도 맛있고 방도 업그레이드 해 주셔서 매우 행복한 시간 보내고 왔습니다. 감사합니다^^"

"너무 만족합니다"

"The warmest service, nice and clean. Overall condition is bit old though. Perfect place having family rest with affordable cost. "