“We had a wonderful experience with the front desk Representative. He was pleasant, attentive and fulfilled our request with having a cot sent to our room.
The room was clean. Breakfast is basic Continental, nothing fancy. The coffee thermos "push button " to pour coffee was a bit defective. Overall it was a good experience despite this minor issue. Would visit back again.”
“It sucks to write this because the front desk associate was nice and only charged us a fee for one dog when we had two, but we didn't end up staying in the room. The smell of smoke and urine immediately hit us when we opened the door. They offered some spray to help, but no spray was going to help with that, and there were no more rooms for us to move into. The price is eye catching, and one room isn't representative of the whole establishment, but beware when booking.”
“My husband and I and three grandsons stayed one night. The property was everything we could’ve wanted. The beds were clean. The rooms were comfortable, and the breakfast had a wide variety of options. Our grandsons loved using the pool, and the staff was very friendly and helpful.”
“Room 229 had a leaking ceiling. You could see the spackle spot from where they tied to fix it better but over night around 1am when someone took a shower on floor 3 the ceiling in the bathroom started to leak. Dripping water into the bathroom light fixture, onto the floor and on the carpet. The staff was nice to move us to room 224, but they really need to figure out what the issue is. Staff said it is because of customers not knowing how to put their shower curtain, but it seems more like a...
“Where do I start..I booked this room 6 months in advance for a king with a roll in shower (handicap accessible). I show up and there are none available. Then Garrett (who was fabulous!!) tried to get things worked out. Only to find that a desk manager changed our booking ( without our knowledge) to a queen room!! Nope, not for us!! Then Garrett (G) found us a king room. It was the smallest hotel room we have ever stayed in. A motel 6 we stayed at had bigger rooms!! There were dirty clothes under...
“The room was okay but there was no wifi available which really sucked. Went to the front desk and he said because they were so full there wasn't enough bandwidth. Therefore, after a long 4-hour driving and wanting to just relax and watch TV, we couldn't because the TV ran off of wifi which we also couldn't really use our phones as well. Breakfast was good. When the lady at checkout asked how our stay was and I told her about the wifi, she said nothing. An apology would have been nice. Oh...