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The Thatched Cottage Inn

3.0 star property
Hotel in Shepton Mallet with free breakfast and a restaurant

Choose dates to view prices

Free English breakfast, a garden, and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is ₩164,644
₩197,573 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Classic Double Room | Laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Patio
Private bathroom
Shower/tub combination
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Highchair
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Private bathroom
Shower/tub combination
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Private bathroom
Shower/tub combination
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Highchair
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Laptop workspace, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Private bathroom
Separate bathtub and shower
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Highchair
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Laptop workspace, iron/ironing board, free WiFi

Executive Double Room

Highlights

Patio
Private bathroom
Separate bathtub and shower
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Highchair
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Family Cottage | Laptop workspace, iron/ironing board, free WiFi

Family Cottage

Highlights

Patio
Separate dining area
Separate sitting area
Kitchenette
Full-sized refrigerator/freezer
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF

What's nearby

  • Kilver Court - 8 min walk - 0.7 km
  • Royal Bath and West Showground - 6 min drive - 5.4 km
  • Longleat Safari and Adventure Park - 25 min drive - 29.5 km
  • Center Parcs Longleat Forest - 27 min drive - 31.8 km
  • Stonehenge - 52 min drive - 68.5 km

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Whitstone's - ‬5 min walk
  • ‪The Thatched Cottage Inn - ‬1 min walk
  • ‪Subway - ‬3 min drive

About this property

The Thatched Cottage Inn

Property highlights
Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden, and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Meeting rooms, outdoor furniture, and smoke-free premises
Room features
All guestrooms at The Thatched Cottage Inn have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other amenities include:
  • Changing tables and highchairs
  • Bathrooms with hair dryers and shampoo
  • Patios, heating, and daily housekeeping

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8.0 out of 10, Very Good, 63 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

Is The Thatched Cottage Inn pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Thatched Cottage Inn?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on Dec 15, 2025 start from ₩164,644, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Thatched Cottage Inn?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Thatched Cottage Inn?

Check-out is at 11:00 AM.

Where is The Thatched Cottage Inn located?

Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 mi (10 km).

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Reviews

The Thatched Cottage Inn Reviews

8.0

Very Good

8.8

Cleanliness

7.6

Amenities

8.6

Staff & service

7.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 5 out of 58 reviews

Reviews

10/10 Excellent

Julie

Lovely place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. The bed was so comfy. Staff happy, friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff all terrific. Nice cosy space. Walkable distance to the town
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money. Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get, clean, quiet, comfy bed,
Stayed 1 night in Sep 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly. Helpful staff

Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Family room
Bathroom
Stayed 1 night in Aug 2025

8/10 Good

Khatereh

Liked: Cleanliness, property conditions & facilities
I was so satisfied with bedsheets and towels cleanliness. We had a nice and comfort sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Nice little hotel with thatched roof.
Stayed 2 nights in Jun 2025

6/10 Okay

Clive

room one was over some private area where regular 24/7 noise of what sounded like an un balanced washing machine. room security lock inoperative
Stayed 3 nights in Oct 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Christel Caderius van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had hiked 15 miles so we were just so pleased to get in and have a good shower and a comfy bed. Just as well we were already awake though as they were sawing up wood to make decking below our room window at 7.15 am…
Stayed 1 night in Jul 2025

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs alot of money spent on it to tidy up the facilities. Menu is very limited. Rooms were nice, but couldn’t have a shower as it was either ice ice cold of scalding hot. Ended up just having a stand up wash. No cooked breakfast. Very dissapointed.
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were wonderful, the room was larger than expected and the people were very nice. I look forward to seeing what this hotel will be like after it’s renovated and has beautiful hanging baskets outdoors. It definitely needs some TLC! Adding an espresso maker for good coffee would also be a plus hint hint ;-)
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Management and staff were very welcoming.

The management and staff were very welcoming, the room was to a high standard of cleanliness, the bed was clean and comfortable. The only fault we could find was a limited menu and the non availability of a cooked breakfast. They have only recently taken over the establishment and have been left with a debt to pay from the previous proprietor. It is no longer a Green King, that was disappointing as I could of earn’t discount as a Blue light worker.
Stayed 2 nights in Aug 2025

4/10 Poor

Mike

Disliked: Amenities
Advertised with room - cooked English breafast. Apparently no chef so was told when we checked in it will be a continental breakfast. Also as there was no chef there would be no evening meals for the rest of our stay. Continental breakfast was small variety pack cereals, yoghurt (just 2 available), 2 apples, 3 muffins (flies kept landing on these) & toast. Not what I would call Continental. The last morning there were some miniature pastries which were snapped up by foreign visitors.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
After a long day we wanted to get a hot meal without having to go out again, we were told the kitchen wasn’t open, it would have nice to have been made aware of this as alternative plans would have been made. The rooms were comfortable, but noisy with doors banging as people arrived back late. Looks very tired and outside space requires improvement. The staff were very friendly and I understood to be new to the premises. Hopefully these concerns will be addressed
Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering.
Stayed 2 nights in Oct 2025