2/10 - 너무 별로예요
Melissa
가족 여행
2024년 5월 23일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived there was a woman at the counter complaining about having a roach crowl across her face as she slept. Unfortunately not everyone is honest wanting something for free. So we tentatively looked at the room. It was Indeed very dirty. The staff was also less than to be desired. I made the reservation for 2 beds. I was given a single king. The lady had no idea it was not double beds. She had to look it up in the system. She claimed to have given us a refund. Only after never receiving it l reached out to Expedia. They were never informed that we were to be refunded. A case is currently open to look into this matter.
Recap:
1) filthy rooms
2) possible infestation of roaches
3) poor service
4) uneducated staff
5) was ripped off
I would not recommend this place.
Melissa
2024년 5월에 1박 숙박함