Find hotels near Shops at West End, Minneapolis - St. Paul from ₩124,609

"Overnight staff was not helpful or kind. Could not Initially find our reservation when I had advised to did the self check in. No explanation of the property. We were offered to upgrade but he did not say there was a time limit or had to be decided right then. When we asked about it after he was quite rude in his tone stating it was too late, we would have to pay for another room. After I proceeded to say it was fine. He kept going as to why we could not take the upgrade in a rude tone. After reading further reviews the overnight staff seems to be a consistent issue for customer. The buffet breakfast was not refilled in a timely manner leaving a lot of people without breakfast. Staff would come check see it’s empty but not food would be brought out. day time staff were pleasant. "

"Staff was very friendly and it was the perfect location! Rooms were very clean and the beds were very comfortable. "

"Always a pleasant stay. "

"Pool was great. The staff was very helpful. What I really liked was getting a text after we checked in to find out if we needed anything. I responded that we would like a fan in our room while we were at the Wolves game and within minutes I was informed that it had been put in our room. Great location, right across the street from the Target Center by walkway. Close to great restaurants downtown. I highly recommend this place."

"Very clean, staff was lovely and accommodating, nice gym with everything we needed, hotel resto was solid!"

"Clean room"

"Extra supplies for my emergency stay! Great breakfast! Good people!"

"The staff was very friendly and helpful. The room was clean and comfortable. Perfect location. "

"Large rooms, comfortable beds, great downtown location. "