Find hotels in Sierra Verde at Arrowhead Ranch, Phoenix

"The parking lot was full of homeless people and they all kept fighting with eachother and one guy was arguing with a palm tree! I took a picture of a guy asking for money and getting mad when you said No. He the sat ourside and passed out! The hotel stairs and hallways were disgusting! There was cops every night in the parking lot at all hours of the date and nights due to the homeless. I ended up finding out that they accept vouchers from the homeless programs.In order for these people to actually live on the property. I feel like this should have been disclosed at check in to allow me to have a decision on whether or not I still wanted to stay there. The sink was completely clogged, a microwave was not and working condition at all, there was an electrical wire connecting to the room door next to me that kept sparking. The light fixture in the middle area of the room was broken. There were people screaming and running up and down the hallways at all hours as well, unable to get a good night's sleep. The time was very dirty. They did not provide coffee, nor breakfast and the pool was out of order for what seems like months. When I requested my money back after the first night, the man at check , in was upset and yelling any different language. Then tells me that no , there are no refunds. I felt that I was forced to stay there. I do not recommend this location at all.And I hope that no one else makes a mistake in staying there! VMelendrez Room 218"

"Terrible service. They did not have any extra sheets, blankets, or pillows. My kids alept on the pull out sofa bed woth no sheets or pillows. The staff sais they would bring some on two different occasions, yet they never showed up. To top it off, the next day at the water park they didn't have any towels either. I will never go back again."

"The hotel is nice and very clean. I feel it could have included more amenities in the room like an ironing board, blow dryer, toiletries and a desk. Overall though it was nice and I’d stay there again. "

"Only there one night but had no issues."

"The Laundry room is filthy and theres only one dryer"

"Average"

"The McCormick building has a great location and exceptionally friendly and helpful staff. We used many outdoor areas for morning coffee, the pool and drinks outside in the evenings. The building is older and the rooms dated if that is important to you but all was clean and near by old town scottsdale and restaurants. We had coffee and a dinner on site and were very happy. Beautiful views of the pond and golf course behind. "

"Room has old and dirty carpet, bathroom small, standing shower barely has enough room to turn around even for a 15 year old kid, The hotel Pool has been closed. Parking was additional daily charge. No microwave, broken coffee maker, TV had a few local channels. Overall the hotel feels like it was not updated since the 50's."

"Impressive property immersed in nature. Pristine room. Fabulous staff."