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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center

Choose dates to view prices

Located near Surprise Stadium, Days Inn & Suites by Wyndham Surprise offers a warm welcome with to-go breakfast and in-room WiFi. Unwind in the indoor or outdoor pool, tackle work at the business center, and enjoy helpful staff that previous guests rave about.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet friendly
The current price is ₩133,659
₩153,160 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Digital channels
  • Sleeps 2
  • 1 Twin Bed

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Frequently asked questions

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on Nov 19, 2025 start from ₩133,659, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garner Hotel Phoenix Northwest – Surprise by IHG pet-friendly?

Yes, Garner Hotel Phoenix Northwest – Surprise by IHG allows dogs (limit 1 total) with a maximum weight of up to 12 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Garner Hotel Phoenix Northwest – Surprise by IHG?

Self parking is free at this property.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Garner Hotel Phoenix Northwest – Surprise by IHG located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Banner Del E Webb Medical Center, Surprise Stadium, and Uptown Alley. Peoria Sports Complex and Arizona Broadway Theatre are also within 9 mi (15 km).

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Reviews

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 139 out of 199 reviews
Rating 8 - Good. 37 out of 199 reviews
Rating 6 - Okay. 13 out of 199 reviews
Rating 4 - Poor. 4 out of 199 reviews
Rating 2 - Terrible. 6 out of 199 reviews

Reviews

10/10 Excellent

dorinel

Liked: Cleanliness, amenities
Super nice customer service and super clean the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynda provided exceptional service during our stay, will definitely be staying here again.
Stayed 1 night in Oct 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows are the most comfortable I have ever had … better than home. Rooms are nice and it was quiet. Was a great value. Was convenient to my visit in Sun City West.
Stayed 1 night in Oct 2025

10/10 Excellent

Dai

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

shawnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this place is great.

Great place service is great. Always feel like im home when im there.
Stayed 1 night in Jun 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Room was much more spacious than I thought it would be for the price. Staff was very friendly with making sure we were accommodated and taken care of. Free breakfast and cookies is always a plus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Staff very helpful. Simplistic rooms but comfortable and clean.
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The door to bathroom squeaked real bad. Had to wait for breakfast to be replenished. Only had peanut butter and grape as jams. Breakfast room really small. Not much space. But would go back. Friendly staff !!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my visit easy very friendly
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Trip

Very comfortable beds. Staff was warm and friendly. Only thing I would say to make it better is they could have run a vacuum over the main stairs. But, overall, I would stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked at 3 rooms, all were dirty including intimate hairs in the bathroom. Hallways smelled, carpets were stained.
Stayed 8 nights in Sep 2025

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
All great 🙌
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very quiet neighborhood. Exactly what we were looking for!
Stayed 3 nights in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than our stay in 2023!! They have really cleaned it up!
Stayed 1 night in Dec 2024

8/10 Good

marvin

Liked: Cleanliness, staff & service
I was surprised that I didn’t get room service in the three days I stayed there
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being in this location. It’s very convenient and popular.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The employee Jesse was so amazing ! And he helped me with everything I needed and was very polite and respectful and never turned his head when I needed anything . And very resourceful with helping me learn the area I was in
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice Surprise

In terms of room size, comfort, cleanliness, and decor, this property was a real bargain. It’s not near anything to do around so that could be a problem for travelers for a way to pass the time
Stayed 1 night in Jun 2025

10/10 Excellent

Lakeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in. Wonderful rooms. Could use a mini fridge.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Clean, nice breakfast, staff friendly, but need sound defining between the rooms and hallways. Experienced 2 different people extremely loud and could hear arguments from hallway and neighboring room. A bit uncomfortable to experience.
Stayed 3 nights in Mar 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, room comfort

It Sucked

Very over priced, more than I was quoted when I booked. No coffee maker, fridge or microwave in the room. Breakfast, if you could call it that was not acceptable! We left without eating!
Stayed 1 night in Feb 2025