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"Clean. Friendly staff."

"I don’t usually write reviews, but Heritage Hotel is one of the best hotels I have stayed at. It felt new and comfortable. The room was spacious and clean. Lots of space for luggage. The beds were comfortable with extra pillows. Wonderful bathroom (with bidet) and shower with all extra amenities (shampoo, body wash, toothbrush, comb, razor, etc.). The BIGGEST television I have ever seen. The staff were friendly and helpful. The beds were made and extra towels provided. Free coffee (Americano, vanilla latte, mocha), water, and ice in the lobby. More water in the mini fridge. We stayed for 5 days, so what was fabulous was that there was onsite washer and dryer (free with detergent and dryer sheets). Heritage Hotel is also conveniently across the street from the Lotte Maxx (think Costco), so if you need to explain to a taxi driver where your hotel is located, tell them that. The hotel is also walking distance from restaurants and the Peace Park on the waterfront. The only small disappointment was the included breakfast (eggs, toast, cereal, bananas) which was offsite (and you had to get a breakfast ticket for each morning). But honestly, we got such an amazing deal through Hotels.com. So thankfully we stayed at the Heritage Hotel. Highly recommend! "

"Excellent value for money "

"This was a very moden hotel clean, quiet, and had a nice free breakfast. The staff were very friendly and helpful. "

"So nice view and very clean."

"very spacious"

"Room is good but pillows are like rock so can’t sleep well and make neck stiffens. "

"It was great to stay at this hotel. If anyone want experience the traditional korean life this is one of the hotel I recommend. But make sure you get the upgraded room with thicker futon or beds. I got the base room but didn’t like the futon at all. It looked comfortable in photo but when you lift blanket the bottom futon is very thin 1inch thick maybe? Other than that it was great. We will stay again next trip with upgraded rooms my family and friends."

"It says it is non-smoking, but the room is full of smoking smells. I even felt them on my hands in the morning after I woke up. Other than that, it is clean and employees were very friendly."