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"Hotel provided excellent cleaning services of the rooms. Also the frontline staff were proactively helpful. We got to leave our bags there pre-check in and also after we checked out for a matter of hours. We found the convenience store which is nice and close on day one. I was really happy with the service received, given it’s not an expensive Hotel in my opinion. (We are from Australia). I would stay here again if ever in Seoul. "

"Excellent"

"The Grand Hyatt is about 5 mins from Incheon airport terminal 1. The hotel has to be the most comfortable and modern airport accommodation that I have stayed in during my travels. Lovely polite Staff."

"A nice hotel near Seoul Station with easy access to bus and subway stations. There were plenty of amenities like a weight room and laundry area. There were two convenient stores just outside the hotel and an underground passageway straight to Seoul Station which was a relief as it was raining heavily on the day that I left. Only thing that was a bit disappointing was the elevator. The hotel could really use another elevator and also the speed of the elevator could be a bit quicker."

"c"