"This hotel is definitely not 4 star worthy and more of a 3 star. Generally, the staff are ok, but not the best!
This is my second stay in this hotel and I have to say this stay was worse than the first. My first time was with the children back in 2022 and we didnt really spend a lot of time at the hotel. But, this time I travelled with my brother and disabled mother and we spent a lot of time at the hotel and give a better review of our experience.
The rooms are standard and the decor outdated. Bathrooms need a big upgrade and are dirty.
Hotel food is awful, so I will not recommend eating here or getting an all inclusive. First night we decided to have dinner as we checked in late. We paid about £25 each, the food was Morrocan and awaful, small buffet. We hardly didnt eat any of the starters or mains and just had a little dessert. The waiter was aware of this and decided to charge only for two of us and not my mother, because she didnt hardly touch anything.
Breakfast is bad and is the same everyday. But everyone sticks with it due to it being included in the hotel room.
Lastly, I will like to point out the disabled facilities are awful. We asked for a wheelchair for my mum and they gave us a broken one, telling us thats the only one they have left. Even when we travelled in April and it was low season.
To conclude my experience in Morroco is that if your a minority you will get a bad service.
In particular if your French or Caucasian you will get a better service!"
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