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"Great location, friendly and helpful staff, and would highly recommend."

"The restaurant on the property has some great food"

"The staff was phenomenal. I got to the hotel at noon and was able to check in about 3 hours early which was wonderful after a 10 hour flight. The staff continued to check in with me throughout my stay and were very helpful. The hotel itself was clean and comfortable, the bathroom was so nice! And the location was great. Highly recommend "

"Everything was perfect except a set of my earphones went missing from my room- they were removed from my bedside table/ I do not remove from the room and have repacked to look everywhere- no sightings. I have reported this incident to staff who checked but did not offer compensation. "

"Perfect (with one small exception - I had arranged for some private transportation with the concierge, and incorrect information was somehow passed between the concierge and the 3rd party vendor - it was eventually straightened out, but perhaps just a tiny bit more attention could be paid to DETAILS)."

"Decent room, needs a bit of new decor, but generally okay"

"Best stay very close to London Eye ."

"We had a wonderful stay at this hotel! Everything was perfect – the location is great, the breakfast was delicious, and the staff were very friendly and helpful. Highly recommend!"

"Very good service throughout friendly staff great hotel ideal location for a stay in London "