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“Awful smell in room ”

“Not enough towels the room was crawling with ants. The shower was too low and the elevators didn’t work. Overall condition of the hotel was bad.”

“Good breakfast and air conditioning”

“The hotel was in a great location to meet my needs and offered a great breakfast. I liked the fact that it was next to a walking trail, as well as stores and restaurants. However, when I checked in I was told by Jonathan that my parking fee would be waived due to a mixed up and the fact that I signed up as a rewards member. However, I was charged for parking!”

“It was great stay for me and I felt like I am at my home ^^”

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“Nice and clean, decent breakfast”

“This hotel DOES NOT have an elevator, yet apparently all of their king bedrooms are on the second floor. This obviously poses a problem for people like me that just had knee surgery and are walking with a cane and do not navigate stairs easily. Nowhere in the Expedia listing did I find where it said there was NO elevator. Needless to say, when I arrived late Friday evening to discover this, I was not pleased. Nor was I pleased at 15 minutes AFTER MIDNIGHT to hear what sounded like a leaf blower...

“W”

“Breakfast was amazing 👏 ”

“Loved the entryway with the water fountain. It was a long walk to the elevator for guests, however, everything was very clean. Our room was great. We arrived late and were quite weary from travel. A welcoming smile from the person working the desk would have been helpful or even some direction about parking or how to find elevators. Parking was limited as it seemed to be a busy evening. Maybe the worker, who was alone, was tired and overwhelmed from the many people coming in that night. She...