“I made this reservation months in advance and paid a premium price for a “deluxe” category room with two beds. However when my daughter and I checked in:
(1) Front desk said they were full and no double room was available and that a “deluxe” room didn’t exist. They assigned us a tiny single king room with broken amenities and urine/toilet paper floating in the toilet when we walked in.
(2) They said there was “nothing they could do” to provide the room I paid for and that I “needed to talk...
“I made this reservation months in advance and paid a premium price for a “deluxe” category room with two beds. However when my daughter and I checked in:
(1) Front desk said they were full and no double room was available and that a “deluxe” room didn’t exist. They assigned us a tiny single king room with broken amenities and urine/toilet paper floating in the toilet when we walked in.
(2) They said there was “nothing they could do” to provide the room I paid for and that I “needed to talk...
“The restaurants on property were convenient for our stay. The rooms were outdated that we stayed in, you could hear everything outside and above you. Had a summer camp nostalgic feeling to it. We probably wouldn't stay again.”
“The restaurants on property were convenient for our stay. The rooms were outdated that we stayed in, you could hear everything outside and above you. Had a summer camp nostalgic feeling to it. We probably wouldn't stay again.”
“No AC in the rooms - so on a particularly hot weekend, was not the most enjoyable sleeping situation. Front desk lady was very nice and understanding.”
“No AC in the rooms - so on a particularly hot weekend, was not the most enjoyable sleeping situation. Front desk lady was very nice and understanding.”