"We booked this property for a holiday weekend while visiting my father at his new home in nearby IL.
I was a little concerned by some of the reviews but from the moment we arrived until the moment we checked out we were ABSOLUTELY impressed. Every single staff person that we encountered was pleasant and welcoming. They offered their assistance freely without making us feel like we were being a burden. The property itself was clean and updated. Our room was huge and comfortable. The beds and linens as well as all of the furniture were clean and in good condition. The beds were comfortable. We travel with my husband’s VA service dog and she was welcomed openly. We saw many other pets traveling with their families and staying at this property as well. In the past we have at times experienced places that advertised being service dog friendly and upon arrival we haven’t felt as warmly welcomed, so when we had a different experience here it was such a relief! The coffee was always hot and the water and coffee in the lobby were both fresh throughout the day. The breakfast was AMAZING! As a former Hilton employee who served breakfast at the property where I was employed I know what Hilton Standards are and this was exactly what Hilton expects from its brand of Hotels. I am so happy that we found this property as we will be returning at least yearly to visit my father and I know where we will be staying from now on!"
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