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"bugs crawling on back of hotel room door, reserved am shuttle only to find it was full and could not get on."

"Room was nice and clean, staff was friendly, and hotel looked nice overall."

"We stayed here with our grown children and grandchild. Lovely rooms but rowdy people in the VIP floor. Very noisy elevator which precipitated a room change. There are not enough regular lounge chairs or umbrellas because most loungers are for the cabana rentals--$700. Yes, you read that right. "

"Great stay and friendly staff! "

"it was mold in my room on the ceiling I didn't notice until the night before leaving, and we had already been staying there for two days so it wasn't really a need to bring it up "

"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "

"Very nice experience"

"Yes"

"Clean room and staff was nice "