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"Front desk service was great, clean room, comfortable bed, fast internet connection, enjoyed the pool and hot tub facilities. Very nice breakfast and gathering areas for guests. Highly recommended! "

"Great value "

"The staff was wonderful. We had to leave early due to an emergency back at home, and our checkout was handled quickly and with care. "

"Staff were amazing. I have stayed in many places around Rochester. This is by far the best. "

"This hotel is lovely. We had a one bedroom unit and it worked out beautifully. The only negative thing was the lack of cookware and storage containers in the kitchen but that was a minor inconvenience. The staff was very friendly and accommodating. Breakfast was very good. I would highly recommend this hotel."

"If you enjoy the elaborate ornamentation of late19th century architecture, you will appreciate the beauty of the Saint James Hotel. The old-world opulence and grandeur of the time does not disappoint. Hotel staff are welcoming and friendly, rooms are spacious and clean. I highly recommend!"

"We loved the convenience of the hotel with the hospital and clinic, the subways are great to use. We were thrilled to have the parking of the hotel, it made less worries for us coming and going. We had to stay longer than planned and the hotel was very gracious to let us stay in our rooms. It was just a good experience for us."

"Clean room, hot breakfast, cordial staff. Would stay again."

"Like brand new."