Sparks Glencoe Vacations

"More flexibility for canceling especially during power outrages in the community. We had to get a room because of the storm not sure of when the lights would be back on. They were on a day ahead of time but they wouldn't refund the extra day because I booked through Expedia. I reached out to Expedia and they said speak with property manager which I did and this because a pass the buck problem....needless to say we just kept our card key for the 2 rooms and went home an returned the keys the next...

"Property was old and needs updating. Staff business friendly, room felt damp."

"Tha manager was friendly and the rooms were clean. The continental breakfast was good (we made fresh waffles) but the coffee was terrible. It was a drama-free environment and quiet. The beds could be better, but most hotels in the area suffer from the same problem. All in all I would return again. It did take too long to return my room deposit, but they did return it, so that's good."