Find hotels near St. James Way, Lausanne from ₩231,445

"Amenities in the room are very limited "

"Not so good and I would not stay again"

"The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations. "

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Clean room but bedside lamp not working. Professional and efficient staff but not friendly."

"Very quiet, clean room and friendly staff "

"Very clean and professional help. Thank you"

"The staff were wonderful and the hotel is very nice. Sadly the breakfast was not as it should be and leaves a lot to be desired. A wonderful lady was on her own and even with her excellent performance it was too much for one person!"

"Maintainance of facility and amenities. Door was scraped like someone tried to pick and break in. Many bulbs are gone off. Furniture was worn off. No hand soap. Theee isnt hand soap"