스탠스테드, 잉글랜드의 스파가 있는 리조트 및 호텔

“We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well...

“No air-conditioning. (Just in case you need it.) A fan was supplied in the room and like the room could do with a good clean. Dresser glass top you could see the dust laying on top. Chair provided also had food remains, hair and dust from previous guests. Bed matress should have been retired many ,many guests ago. Springs digging in and undulating as lay. Bathroom was comparatively clean but also like the rest of the room very tired in appearance. Car park can be a little cramped, and can make...

“Nice lobby area in the hotel, but the room was very tired, this was a common theme among our guests. The carpets were also very worn/looked dirty. Staff were nice”

“The description of the Nuffield Health facility as a spa is somewhat misleading - it’s a sports club with a pool used for (noisy) swimming lessons, there is nothing relaxing about it as there are just 3 “beds” to sit on around the pool, and members make an issue of anyone having left a towel on there for just a few minutes (rudely removing it and taking the bed for their own use).”

“Breakfast is a bit mediocre a nd lack variety”