"I had a terrible experience at the double tree hilton-dearborn hotel. I arrived early on May 28th, 2026 around 12:00 p.m., I did an early check in and got charged a $25 fee which was fine. I got a room and went to see it. As I was walking, the property was dirty, the pool was filthy with so much film, and bacteria in it. As soon as I entered the room, it had towels on the floor, the bed not made , wasn't cleaned or touched after the person who was staying there before me. Mind you I was traveling with my husband and 5 yrs old. We got mad, went down and said the room is dirty, they waived the early checkin fee and assigned us to another room, checked out the second room, and found it filthier than the room before. We had a nonrefundable booking thru expedia, but I contacted expedia, and hotel manager to refund my money, we ended up leaving and booked another hotel. This is supposed to be a four star hotel ?! I can't give it any star rating honestly. Don't waste your time here !"
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