Find hotels near Stoney-Baynard Ruins, Hilton Head Island from ₩144,765

"There was a few hiccups at check in. The front desk staff informed us that our unit was not ready yet as it was still being cleaned. We were advised that we would be texted with the code when our unit was ready. They offered late check out for our troubles, which they later forgot about on the checkout day. After waiting for 30 min we called the front desk. We were told that they had sent out the texts to everybody waiting on a room but we didn’t receive the text. They apologized and gave us the room code. To our surprise when we entered the room, there were still 2 staff members in the room cleaning. We asked if they needed more time, and they said they were done. Once we got settled in, I noticed that the floor had not been swept or mopped at all! There were crumbs of food, candy and stains all over the floor. The sofa and it was disgustingly dirty. It was a light colored sofa so you can see the filth on the cushions/ armrests. I called to have the cleaning staff sweep and mop and bring extra sheets to put on the sofa in case we wanted to sit. This was handled promptly. The unit itself was a god size for 2 people and it had a balcony. The appliances were all new and the kitchen had all the necessities. There were events everyday. We went to one at the pool where they have drinks and food and had giveaways. Overall this is in a great location 10 min walk to Coligny beach and close to shopping and restaurants. I was not happy at all with the cleanliness."

"Loved the resort, nice buffet breakfast, beautiful grounds & loads of walking trails, 3 restaurants - did not need to leave the property! Will return"

"We got there around 5pm on 5/1 and soon found out there was no hot water! My wife had to take a cold shower. I could not take a hot shower until mid day on 5/2. I would like a partial refund please."

"Weather was bad but not their fault"

"Room was clean, office staff was great,"

"I booked a king room with a balcony. When we got there, we checked in, parked pretty far away, carried our luggage to out room only to find 2 queen beds. Noone informed us of a room change prior to walking in and finding out ourselves. It would have been nice to be informed when checking in at least. When i went back down to the desk to ask i was told there was probably a maintenence problem.They did offer us a free breakfast for the inconvenience but it doesn't change the bed size. When we checked out the women at the desk asked how our stay was. I explained again and she replied with oh your are supposed to have a free breakfast and a sorry. We declined the breakfast and she said ok you're good. No thank you. The parking is pretty far away from the hotel, they did have someone driving a golf cart to give you a ride back to the hotel which was nice when you have a lot to carry. Also cookies and waters when you checked in. Other than not being thanked for staying there the staff was friendly. The room was clean. The beds were not very comfortable, on the firm side. I sat in the desk chair and all most fell over backwards, that probably needed replaced. The tv was good. Over all it wasnt horrible but definitely did not live up to my expectations, which aren't that high."

"This place is seriously dated and it's a real shame as it has lots of potential but lacking any leadership with management and ownership. My experience at check-in was cold and painful and after an email a week ahead of time and 2 calls asking for a pack n play I finally had to go back to the front desk and speak to a supervisor. Then after 2 failed attempts with the ones that were delivered the manager had to come to the room and setup the third one. All in all this wasted 3hrs of my time. Further, due to something to do with their cable provider, not all channels were available and the wifi was awful. It barely worked. Overall it's not worth the monry you pay as the hygiene of the place is very poort. The gym felt as if it had not been cleaned in weeks. I mentioned this twice during my stay and it was never cleaned. House keeping comes every other day and it was a joke. The rooms should be cleaner. Again, a bunch of painful small things that doesn't make this stay worthwhile."

"Everything was top notch"

"Clean and spacious. Very convenient location. "