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Suwa Lakeside Hotel

3.0 star property
Travelers soak in the mineral hot spring at this lakeside retreat, then enjoy breakfast with a view. The peaceful setting invites true relaxation.

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Suwa Lakeside Hotel combines natural beauty with comfortable accommodations. Visitors can unwind in the mineral hot spring, book spa treatments, or explore nearby shopping. The Sky Lake restaurant serves meals on property, and many guests mention the helpful hotel staff.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
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Cleanliness standards
Hotel Route - Inn Kamisuwa
Kamisuwa Onsen
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 458 reviews
The price is ₩100,366
₩113,246 total
Jun 16 - Jun 17
Hotel Route - Inn Kamisuwa
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Half Board meals are not included in the Half Board rate for children age 2 and younger. Guests may bring their own food for children age 2 and younger, or pay for their meals at the property.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Suwa Lakeside Hotel?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Suwa Lakeside Hotel?

Check-out is at 10 AM.

Where is Suwa Lakeside Hotel located?

Located in Kamisuwa Onsen, this hotel is within a 15-minute walk of Taizi Harada Art Museum, Takashima Castle, and Suwashi Kohan Park. Katakura Hall and Suwa City Art Museum are also within 1 mi (2 km). Kamisuwa Station is 22 minutes by foot.

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Reviews

Reviews

6.8

6.6

Cleanliness

7.8

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 11 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

Verified

10/10 Excellent

Takauchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

諏訪の景色を一望

全体を通して値段を考慮しても良かったと思います。 お風呂には自由に使えるシャンプーなどの種類も多く置いてあり、個人的にはとても助かりました。 また部屋からの景色も諏訪湖を一望できるので良かったです。
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設は古いがおおむね清潔 サービスも良好 朝食時の見晴らしが最高
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
設備が古く狭いから使いにくかった
Stayed 1 night in Apr 2019
Verified

6/10 Okay

WING SZE

Liked: Cleanliness
very far away from station. no convenience store, say 7-11 almost no food shop but very quiet place and nice view from hotel room
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

スタッフ 朝食◎

スタッフの対応は フロントもレストランも よかったです。ホテルは古いですが、清潔感がありました。 朝食のバイキングは 和食系の種類が多く 大変良かったです！ 水周りだけでもリノベーションできたら いいですね！
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness

部屋はキレイだったのに

他の口コミでもある様に建物全体が、他のホテルと比べると古さは隠しきれないです。食事に関しては、まぁまぁといったところですかね。決定的にダメな所は、トイレとお風呂場です、とにかく臭い！下水臭いです。大浴場(キレイ)が有るので何とかしのぎましたが。部屋はそこそこキレイだったのに。
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
浴槽に毛が落ちてました。 使い捨てのスリッパが良いと思います。
Stayed 1 night in Jan 2019
Verified

8/10 Good

HungChi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Near the SUWA lake. SUWA lake and FUJI mountain can be seen. Kindly front desk service. It also has a good hot spring and souveior store. It is a great traveling experience.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

watayan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
経年し過ぎています。眺望ありの文句につられ予約しましたが、諏訪湖畔に泊まって諏訪湖と反対側。たしかに眺望はありましたが、町側。これじゃ騙しですよ。諏訪湖側とか町側とか書くべき。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

kazuhisa

温泉付きでリーズナブルな値段でしたが、入浴が5時から24時までで慌てて入浴しました。わかりやすく表示していただけると助かります。ビジネスや一人旅にはOK、カップルにはやや高級感が無いと感じました。温泉も大きい方がやや古い感じで、小さな方は綺麗でした。サウナも付いており満足感はあります。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無敵湖景

自駕遊最佳地點，貼近湖畔，面對無敵湖景，永世難忘！價錢合理！
Stayed 1 night in Feb 2018
Verified

8/10 Good

Shingo

Liked: Cleanliness, staff & service, room comfort

景色の良いホテル

諏訪湖畔の景色良いホテルです。建物自体はそれなりの古い感じはあり、シャワーブースの天井が低かったりします。フロントの方の対応は非常に丁寧でした。全体的には満足しましたが、2点挙げるとすれば、部屋にドライヤーを常設しておいて欲しい(勿論フロントで借りれます。)のと、これは諏訪湖畔のホテルには仕方ない事ですが、諏訪湖に虫が大量発生時は窓が開けれないようです。
Verified

6/10 Okay

souji

諏訪湖直近。高島城も徒歩圏内のナイスロケーション！

30年前に利用させて頂き、今回は二度目。仕事での利用でしたが、懐かしく利用させて頂きました。節分の豆のサービスは嬉しかったですね！お風呂が、もう少し遅くまで使えたら、さらに良かったです。
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
可もなく不可もなく。 部屋のコンディションが良くなかった。
Stayed 1 night in Dec 2017
Verified

6/10 Okay

d-ak

Liked: Staff & service

要はビジネスホテル

ビジネスプランの素泊まりで利用。 ビジネスホテルとしては、普通。 温泉宿と思って期待すると、大変がっかりすると思います。 コンビニまでは遠いいです。
Stayed 1 night in Nov 2017
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, room comfort

I blame myself

Upon arrival, the hotel did not have my reservation at hand and seemed to have trouble locating it at first. I paid and went to my room. It stank of cigarettes. I went back downstairs to see why I wasn't in a no-smoking room as requested. The hotel said it was only a request and they did not have any rooms wih two beds that are no smoking. 1. I blame myself for not checking. 2. Expedia needs to know that the hotel has no no-smoking rooms with two beds. I will never stay at the hotel again, nor will I ever use Expedia again.
Stayed 1 night in Nov 2017
Verified

8/10 Good

SEYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스와호수 때문인지 모기가 많이 들어와 있었습니다. 주의문이 있었는데 빨리 안닫는 바람에 꽤 많이 잡았네요. 대형욕탕도 있어서 괜찮았습니다.
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Dissatisfied

Disliked: Cleanliness, property conditions & facilities, room comfort

The "spa" was terrible!!

The room was unfortunately for smokers and smelled smoke of course, the carpet felt dirty. The bathroom was tiny and coloured yellow instead of white and scratched. The whole room could use a restoration. The "spa" with onsen and sauna for ladies was the most disgusting thing I ever witnessed or smelled. The changing room was fine but when I entered the room with the onset I instantly wanted to turn in the door because it smelled terrible, like something had died in there. There was water dripping out from the pool walls, in one area of the pool wall it was all green and looked like mould. There was even a bug walking on the edge of the pool. I didn't even want to step in to the water, it looked and smelled like you would definitely get sick if you did it. The sauna was okay. The onsen should definitly be closed and renovated immediately, as I can't imagine it is supposed to simmer water out of the pool and smell awful inside.
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, room comfort

Good service, needs a refurbishment soon

Good service and very nice breakfast. We had a room looking out onto the lake which was nice. Room quite small and overall hotel feels like it is in need of a refurbishment soon. Everything clean and tidy though
Verified

8/10 Good

Akitaka

Stayed 1 night in Sep 2020
Verified

6/10 Okay

takashi

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

8/10 Good

takeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Verified

6/10 Okay

TOMOYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019