Suwakyo Promenade, Minakami hotel rooms at the Prince Hotels

"good"

"Had an awesome stay, right up in the mountains. Staff were great and even shuttled us to the train station and back whenever we needed it. Loved and it would definitely stay again. "

"I have truly enjoyed my time at this hotel because it also had personal Onsens and public Onsens on site. I really enjoyed my Ryukan traditional Japanese room with a large amount of great amenities and I want to come to this place every time I come to Japan though I must let you know if you’re staying in Tokyo it takes about almost 3 hours outside of Tokyo, which you can catch the trains to get to. This place is located in the mountains in Japan and it is very well worth it if you’re looking to relax and to be just Lord by the beautiful site that you will see and experience the custom of traditional Japanese people then you would definitely like to stay here because it was amazing."

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "

"Great baths compare to some of the others "

"Clean, love the onsen, free shuttle bus"

"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already which is a hotels.com issue. The other issue is the reception person didn't actually speak Japanese in Japan. He had to go through an auto-interpreting device to speak to us in Japanese which is weird because you expect the hotel to speak the native language of the country. It would been fine if they don't speak English but not being able to greet us in Japanese and deal with issues in Japanese in Japan is a problem."

"Great new hotel with good facilities and reasonable cost."