Reception
Check availability

Reviews of Oaks Sydney Goldsbrough Suites

4 out of 5
Oaks Sydney Goldsbrough Suites
243 Pyrmont Street, Darling Harbour, Pyrmont, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 2491 out of 7070 reviews" "
Rating 8 - Good. 2820 out of 7070 reviews" "
Rating 6 - Okay. 1090 out of 7070 reviews" "
Rating 4 - Poor. 445 out of 7070 reviews" "
Rating 2 - Terrible. 224 out of 7070 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location Great friendly staff
Stayed 1 night in May 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 21, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great to have an affordable stay in the middle of Sydney with the family, be able to walk everywhere and see the sights. The rooms were really lovely, with heaps of space for the family. Felt very safe too when we had a fire alarm go off... there was great communication and awareness for all residents to leave the building safely. Would recommend Oaks as a great place to stay in Sydney.
Stayed 3 nights in May 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 16, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It is somewhat strange inside with the gates and lack of windows but when you get over this oddity, you get well equipped spacious accommondation. Excellent service and value for money, just 5 mins from Lightrail & Darling harbour ir 20 min walk to contral station
Stayed 3 nights in May 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 13, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

8/10 Good

Baljit, WANNIASSA

Traveled with family
Liked: Cleanliness, property conditions & facilities
good stay
Stayed 1 night in May 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 13, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

6/10 Okay

Corinne

Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 7, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Darling Harbour and Pyrmont The room was good, very spacious
Stayed 1 night in May 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 6, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Therese

Stayed 4 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 21, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

8/10 Good

Kylie

Traveled with group
Liked: Cleanliness, property conditions & facilities
We found it to be quiet comfortable and clean, not elegant or fancy but loved the history of the building. So close to darling harbour, walking distanve to most things. Lots of cafes to choose from
Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 29, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Oaks Hyde Park Plaza Reception TeamThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Edmund

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was water backflow in the toilet leaving floor wet and having to request towels to keep it dry. This matter may require immediate attention for repair. Other than this, the Oaks brand continues to impress with spacious rooms, well equipped kitchenette, modern design pool and jet spa, large sauna, a wide range of gym equipment, and most of all, excellent customer service of the reception staff upon check-in and on stay.
Stayed 1 night in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 29, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Judith

Traveled with family
Liked: Amenities, property conditions & facilities
Good location, amenities.
Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 4, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation
Stayed 1 night in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 29, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Amiel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in the city. Staff were nice and room had everything we needed.
Stayed 1 night in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

MARK STEVENS

Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on May 9, 2024
Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Sydney Goldsbrough Suites in the near future for another memorable experience.

8/10 Good

Kerryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the city
Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness
Appartment looked very tiered, carpets where very marked & stained also burn marks from where iron had been dropped
Stayed 4 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I spent a great night with my 2 daughters after attending rhe musical Grease. Woyld stay again
Stayed 1 night in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Hannah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a split-level apartment which was perfect for our needs - somewhere for the adults to sit and chat when our child was asleep. Some of the furniture and carpets are a bit dated and old but the amenties were great - the kitchen, washer and dryer and 2 bathrooms a big plus for a bigger group. The location was great, once you navigate through the multistorey opposite, you are into the main Darling Harbour area, close to the tram and there's plenty of food options around. It's really good value for money.
Stayed 4 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best location, in between darling harbour and the cbd, easy walking distance to everything
Stayed 2 nights in Apr 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Ann-Britt Susanne

Traveled with family
Liked: Amenities
I liked that it was an easy walk to Darling Harbour, the city, Chinatown etc. The staff were friendly and helpful. I did find a couple of dead cockroaches in the cupboard under the sink which wasn't nice. I also had a little bit of rubbish that I needed to get rid of before I checked out, but couldn't find where the bins were located. I was then told by reception that there was a door next to the lifts that doesn't have a sign for it. How is anyone supposed to find that?
Stayed 5 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Leidy

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Salvador Cano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 3 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Ruaridh

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Apr 19, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Vince

Liked: Cleanliness, property conditions & facilities
Bed was comfortable Bathroom was clean
Stayed 1 night in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

WENDY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the best staff we have come across in the last 5 holidays
Stayed 7 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 Terrible

David, Carmel Valley

Traveled with family
Disliked: Property conditions & facilities
This place was awful. The rooms looked nothing like the website. Construction 6 days a week starting at 7:30am. Had no idea there was construction. The layout reminds me of a prison. Broken Lyfts so had to work around that as well. Overall a terrible place and I Don t write bad reviews. Go to the Sofitel or another better known property.
Stayed 4 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 Okay

Joanne

Traveled with partner
Liked: Amenities
Great location, really good access to Darling Harbour with eateries and easy walk into the city centre. The room itself was average - the fridge ran constantly quite noisy, there was a hose running in the laundry tub sporadically and the towel rail was not affixed to the wall properly. Had a housekeeping issue and it took 3 follow ups before it was addressed. Quite pricey for what was an average experience.
Stayed 3 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Damien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 Terrible

Anthony

Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Business trip.
A beautiful building with everything you could want for your stay. Getting a little tired but very clean and well looked after.
Stayed 4 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, room comfort
Convenient to sights
Stayed 2 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Christeen

Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 Poor

Emily

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 Good

Simon, Morayfield

Liked: Amenities
Great location without paying a premium, pool and sauna were a great addition
Stayed 3 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

SHARON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Been here before. Will be back.
Stayed 2 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 Poor

Mario

Traveled with family
Disliked: Amenities
Stayed 3 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great location
Excellent location. Comfortable rooms. Very friendly and helpful
Stayed 2 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 Poor

Lee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price for the location. Short walk to Light Rail Station and Darling Harbour Foreshore.
Stayed 2 nights in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 Okay

Wayne

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 Good

Roberto, North Plympton

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk helpful. No elevator from street level to front desk was a small problem since one of our travelers was handicapped and taking luggage up stairs was cumbersome to say the least. The shortcut to Darling Harbor was a plus.
Stayed 2 nights in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious and clean and well maintained, but one bedroom was a bit noisy at night and the air con didn't really cool the top floor of the apartment
Stayed 1 night in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

helga

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Comfy beds
Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Sharon

Great room, clean, roomy vey close to Darling Harbour
Stayed 1 night in Feb 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & close to ICC. However, if you don't have any Apps, Staff are unable to explain how to get there. Maybe some sort of signage at the 'Convention' Tram Spot would have been helpful. My granddaughter & I wandered around for about an hour and half trying to find the place. We asked several people and only 1 was able to explain. Even tried to ringing the Facility, explained where I was, but they couldn't help either.
Stayed 1 night in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 Okay

Daniel Rhys Rhys

Liked: Cleanliness
I mean I did book the hotel But was a mistake, really out of the way, right next to motorway, quite stark. Feels like a backpackers Just not for me Staff were nice enough when I asked for a refund and moved hotels for my last 2 nights Good for families and lower budget perhaps if you want to be no where near anything
Stayed 3 nights in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Katrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, perfect distance from darling harbour and other attractions.
Stayed 3 nights in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Monika

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy with our stay
Stayed 1 night in Jan 2024
Response from Oaks Sydney Goldsbrough Suites Reception Team on Mar 22, 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.