Find Family Hotels in Tarbert

"Great stay, complimentary upgrade, thank you for a lovely stay. I would definitely stay here again."

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"The place is nice, however, staff loudly making comments regarding a convicted..... I don't want to use the word here.....lets just say a "disgraced Financier" as the media would say. Laughing and using positive language like "celebrity p********e"..... I found it extremely disgusting. On challenging use of the language in earshot of guests the response was equally as outrageous. One staff member freely excused it, for a reason I do not want to mention on public review as it is not my place to share the reasoning they gave. The fact they thought any reason justified talking like this within earshot of guests is absolutely astounding. On reporting to proprietor I was met with a response of "OK so are you leaving then?" I then asked what his thoughts were on disgusting comments like this he said he will have to ask the staff if they actually said it. I respect the fact your first reaction is to protect staff, however, training on professionalism and standards is lacking. If you want to support staff support the correctly by providing correct training. "

"Price quoted £65 but charged £85 saying its late check inn at 11pm"

"staff friendly and helpful.Food good"

"Room was clean,spacious.Staff were polite and friendly ."

"Excellent facilities and dog friendly "

"We had an early ferry to Islay the next morning, and the staff were so thoughtful to prepare our breakfast ahead of time and leave it at the front desk. Great service and nice, comfortable room. The hotel is also very close to the ferry terminal — only about a 10-minute drive, which was very convenient."

"Lovely stay. Hotel staff very friendly and helpful. Room comfortable and clean. Food very good. Would definitely stay again "