The Cosmopolitan Casino Tours

i booked this hotel for my family 6 months before arriving when we arrived we had a problem at check in one we were treated like cattle not what i expected from a 5 star hotel it tock 10mints to just get to the desk and no porter to help you in with your luggage my booking was for 2 rooms me my wife and my 2 girls in the scend room we then spent the next 30 min arguing with the receptionist to sort out the room so we are at least on the same floor so just for context this hotel has 69 floors I booked 2 x pool view rooms they gave us the 3rd floor so no poll view as the pool is on the 3rd floor also the hotel was running a promotion witch gave you $50 per room per day as we booked early we were not eligible for this promotion I then asked the manager his name was Ahamed he then expand that we were not important as they check in 2000 people per day witch stunned me as a response regarding the pool don’t be confused by the pictures on the internet of the beds by the pool witch look nice and so they should at a price of $2000 per day no info online regarding this no coffee fidelity in the room witch is crazy for a 5 star hotel so every day I had to go to a shop in the hotel witch was in no way able to handle the amount of people trying to get the morning coffee hit in conclusions to the 2 week stay is if you are not comp by the hotel or a big gambler you will be treated like crap (stay clear)

Im not a vegas fan but if I ever come back this is where I would stay. Enjoyed the lazy river and I like that they stay open late. The shuttles are nice but they need to run later due to a lot of the vegas shows being later in the evening. I didn't get to see the polynesian show because it's only on Thursday and I also had a planned event that I could only attend on Thursday. Restaurant Food was decent however the the 2 shops they have are very overpriced l... Lunchables were priced at $6.